Rick Elliott

Overall, it was a nice experience, we've reserved a car while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our trade-in. Then we just came back on the next with the check and wrapped up the purchase. The only negative was that we were not informed on the first day that they can do the anti-rust coating for the frame (something we were interested in) - we've only learned about that on the next day when we were picking up the car, so we had to wait an extra hour for the coating to be applied. The service was however performed promptly, so I'm keeping my overall 5 star rating. More

by Sergey Verified Customer Verified Customer

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Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! delivery. Great experience! Thank you! More

by David Ferguson Verified Customer Verified Customer

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I have been very disappointed in your customer service. We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three times to try to find out when my running boards get in and no one has returned my calls. When I was in getting my license plates the guys in the service station were so sweet. But Rick that would know about my running boards was leaving for lunch and couldn't be bothered to find out the ETA of them. I still don't know when they will come in. I am frustrated. When we came in to pay for the truck the front desk girl was super rude and it really just doesn't seem like you want return customers. We paid cash for our vehicle and we do need a car in the next couple years but we will probably won't be buying one from you guys. More

by TRACEELSHELTON Verified Customer Verified Customer

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Kyle and Spencer were wonderful to work with on the acquisition of my new 24 Tacoma! Love it! Thanks Guys acquisition of my new 24 Tacoma! Love it! Thanks Guys More

by JOHN@BOARDOFPROVO.COM Verified Customer Verified Customer

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Alex Saii was the salesman who took us for a test drive in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first tr in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first truck we test drove. We appreciated the honesty and the lack of xx that is the usual for salesmen. Everything went smoothly and we had a good experience with all the individuals we dealt with at Brent Brown Toyota More

by willameena Verified Customer Verified Customer

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Alex Saii was the salesman who took us for a test drive in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first tr in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first truck we test drove. We appreciated the honesty and the lack of xx that is the usual for salesmen. Everything went smoothly and we had a good experience with all the individuals we dealt with at Brent Brown Toyota More

by willameena Verified Customer Verified Customer

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Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest Verified Customer Verified Customer

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Drew is a complete stud! Made buying a car a pleasure! I’d recommend Brent brown and for sure Drew and Nate! Made buying a car a pleasure! I’d recommend Brent brown and for sure Drew and Nate! More

by HUGGPLUMBING Verified Customer Verified Customer

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Joel was able to work my car in on the same day I brought it in! it in! More

by CHRISTOPHEROERTLE Verified Customer Verified Customer

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Very unprofessional atmosphere. The other sales reps made it feel like a frat house while I waited. The other sales reps made it feel like a frat house while I waited. More

by melissa_serafin Verified Customer Verified Customer

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