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Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills

Nate Franklin

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
118 Reviews
4.6

118 Reviews

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118 Reviews of Nate Franklin

December 02, 2025

Dealership Rating
Employee Rating

excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 25, 2025

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Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Michael Wright, Allen Vinson, Mario Vasquez, Angel Flores, Scott Gerlikoviski

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Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 14, 2025

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Employee Rating

It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

November 06, 2025

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Employee Rating

Great timely service and were able to provide exactly what I needed within the same day! More

by aalicea910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Nov 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we’re thrilled we could deliver service worthy of the term “excellence”! From timely attention to getting exactly what you needed the same day, it’s our goal to make every visit as seamless and satisfying as yours. Thank you for sharing your experience!

October 30, 2025

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Employee Rating

Clean, nice salesman. No pressure to buy. Up front answers to questions. Would buy again. More

by rlkaveritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Angel Flores, Scott Gerlikoviski, Macon Huntsinger, Katie Kim, Nicholas Craddock, Justin Ford

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Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s frightfully rare to have such a smooth experience, and we’re glad you did! Thanks for the kind words, and we’d love to see you again when it’s time for another spook-tacular deal.

October 23, 2025

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Employee Rating

Clean,fast,nice people,try there best to help you. there open on weekends and doing the week. More

by tonianelson955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Angel Flores, Zach Taylor

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Oct 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re happy to hear you had a great experience with our team and appreciated the convenience of our hours. We’d also love to learn more about how we can improve and make your next visit even better. Please feel free to reach out to our Service Manager, Richard Meneely, at richard.meneely@normreeves.com directly so we can continue to grow from your feedback.

October 10, 2025

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Employee Rating

Great and prompt service. Very friendly and helpful staff. Communicated well. Great work on car. More

by gardenia5635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We love knowing our team worked their magic on your car! Friendly service, quick communication, and a smooth ride afterward, what more could you ask for? Thanks for sharing your experience.

September 15, 2025

Dealership Rating
Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Michael Wright, Rhett Valentine, Richard Sanchez, Tristian Rivas

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 06, 2025

Dealership Rating
Employee Rating

I made an appointment that was not available when I got there. I feel I was just put as a work in, which made me wait a long time. More

by corlyntobin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

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Sep 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we appreciate you taking the time to leave us a rating and provide feedback. We're glad your visit was mostly positive, but apologize for the wait. Please feel free to contact us to discuss how we can improve for next time.

August 24, 2025

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Employee Rating

They always take care of me and my car with speed and care. Their prices are competitive as well. More

by Andrew.Russell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We love hearing that you felt cared for and taken care of quickly, Andrew! Competitive prices and excellent service are what we’re all about. Thanks so much for trusting us!

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