Neil Oleary at Acton Toyota of Littleton

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Augusta, Gregg McHugh, Neil Oleary

My Review of Acton Toyota of Littleton:
First time buyer at Acton Toyota and will surely be repeat
customer. Neil Oleary was fair and direct, the way a sale
should be completed!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Augusta, Neil Oleary

My Review of Acton Toyota of Littleton:
My husband bought a car from Acton Toyota previously, so we already had a great track record with the dealership. I find them to be friendly, fair, and overall enjoyable to deal with. I am very pleased with my experience in buying this latest vehicle, and I would highly recommend this dealership to others.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Oleary

My Review of Acton Toyota of Littleton:
I gave Neil top ratings because he merited them. He was professional in demeanor and knowledgeable about vehicles. Neil listened to what type of vehicle I was interested in, and what my price range was. He was not pushy, and did not attempt to pressure me into a higher category/price vehicle. Neil quickly found a vehicle which met my requirements, and although it was priced higher than my top limit, he made a reasonable adjustment that enabled me to purchase a vehicle that exceeded my original expectations. Finally, Neil was very faithful in fixing various faults that I had noticed while evaluating the vehicle. He delivered the car promptly as promised, conditioned as promised, which I guess makes him a sales person whom I would not hesitate to recommend to my friends.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Oleary

My Review of Acton Toyota of Littleton:
Both Neil O'Leary and Jeff Coltran of Acton Toyota provided excellent sales support in my purchase of a used vehicle in mid October. They promptly answered all questions, properly showed me the auto of interest, fulfilled all commitments and were available by phone for my follow-up questions. I was introduced and impressed by the Service Department facilities and their personnel. Overall, it was a positive and rewarding car buying experience and I recommend them withou hesitation. Lee Musick

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Oleary

My Review of Acton Toyota of Littleton:
In general, I HATE buying cars -- whenever I enter a dealership, I feel like the mouse that's been dropped in the snake tank. But my experience at Acton Toyota was the best I've had in a dealership by far. Now, the salesman is always going to be "friendly," but what I like about Neil is that he was straightforward: there was no BS. I told him what kind of car I was lookng for (a used, late-model Camry with lots of warranty left) and he immediately directed me to the cars I wanted and carefully explained their relevant features/values.

Pricing, too, was right on target. First of all, I got a better deal on my trade-in than I expected (quite a relief). Then the sticker price itself was completely fair: according to Consumer Reports, it was squarely in the range for a Camry in N.E. with low mileage. Even the warranty extension was a good deal. Usually I avoid these, but expanding from power-train to bumper-to-bumper was just $1K for the remaining four years on the warranty, so it was a no-brainer.

Paperwork and processing was completely smooth. On the pickup day (Christmas Eve, no less) the car came spotless, freshly waxed and with a full tank of gas. Before handing over the keys, Neil did something I've never seen before; he took the time to show me and my wife how all the controls/dashboard functions worked. Nice!

I live in Melrose, so Littleton is a bit of a trip for me. But given the quality of service, I'd definitely shop there again and recommend the dealership to others.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Oleary

My Review of Acton Toyota of Littleton:
Great dealer, great service, excellent people. Sales people are friendly and competent. The service department is knowledgeable and competitively priced. Always feel like you are dealt with fairly. I have always enjoyed the relationship I have had with Acton Toyota.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Oleary

My Review of Acton Toyota of Littleton:
I have had 3 other Toyota products. All have been wonderful. Now it was time
for me to get the Vehicle of my choice. I had wanted a Rav4 for many years.
Since My 1999 was wearing thin it was time. I got the Rav4 of my dreams. I went from a basic to a sport Model. I am still learning the Bells and Whistles but I know
that I can call Neil anytime or anyone else at the company to explain to me why something is hard for me to understand. Neil is a wonderful salesperson available
and friendly.
I stopped one day to talk about the Rav4 and he gave me some time that was the initial
information interview to the Rav4. I had planned to purchase later but one day I thought I was having car trouble (turns out I was sliding on Ice--not brake problems).
I called and Neil set me up with a test drive that evening. The Rav4 was great but I really wanted the Sun Roof so I settled on the Rav4 Sport on the lot.
Unfortunately the recall occurred the day before I was to pick it up. Neil was all apoligies and as soon as the car was ready I paid and drove it off the lot.

Everyone has been extremely friendly and accomadating to me in this 25 year span and
I am in love with your product and your professional staff. Neil Oleary is a great
asset to your company and I would refer him to all my friends and soon to be
friends-----GO TOYOTA
Mary Pickard

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