Nelli Voronin
Nelli Voronin at Mercedes-Benz of Laguna Niguel

Nelli Voronin | Page 3

Finance Department

Mercedes-Benz of Laguna Niguel

1 Star Drive
Laguna Niguel, CA 92677

5.0
32 Reviews
5.0

32 Reviews

Write a Review

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

Russian Russian

32 Reviews of Nelli Voronin

February 14, 2023

Dealership Rating
Employee Rating

Assitant Service Manager Cesar was very professional, friendly, and communicative. A great asset to the MBLG Team. More

by 24klambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Mercedes-Benz of Laguna Niguel responded

Wow! We’ll let Cesar know about your glowing review. Thanks for taking the time to leave us 5-stars!

January 16, 2023

Dealership Rating
Employee Rating

Patrick Healey, the sales person, and John, the sales manager are exceptionally professionals. They are very friendly and understand your situations. They are absolutely the best in the sales department. More

by Jvarzand
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Patrick Healey

Jan 20, 2023

Mercedes-Benz of Laguna Niguel responded

We are very proud of our sales department, so we’re glad you noticed too! Thanks for the review.

April 13, 2022

Dealership Rating
Employee Rating

Wish they would treat their Sprinter customers like regular customers and not commercial vehicle owners More

by Ciaosunseri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2022

Mercedes-Benz of Laguna Niguel responded

We apologize for any poor service you received during your visit. Please reach out to Matt at m.moskal@mblaguna.com with more information about your service experience.

January 20, 2022

Dealership Rating
Employee Rating

They were very helpful and listened to my issues with my Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the servic More

by Sunset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2022

Mercedes-Benz of Laguna Niguel responded

We know that Sprinter service can be stressful. Glad we got everything worked out, Sunset! Drive safe!

November 15, 2021

Dealership Rating
Employee Rating

Nelly, the sales rep who sold us a brand new Metris was very honest and polite and had answers to all our questions and concerns and made sure this buying experience was completely stress free and pleasan More

by dimouss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Mercedes-Benz of Laguna Niguel responded

Nelly always does great work! We are glad to get you your new Metris with stressless buying process! Let us know if you need any service down the road!

October 25, 2021

Dealership Rating
Employee Rating

The minute I walked into the dealership I was greeted by a smiling salesperson. She asked the right questions and went out of her way to try to find me what I was looking for. When she found that it was out More

by Sunset Stage Co.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Sunset Stage Co. responded

Great

August 17, 2021

Dealership Rating
Employee Rating

Great service great employees very kind. Always on Time. I would recommend Laguna Niguel Mercedes More

by Jamieborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Garcia

Aug 30, 2021

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the kind words, Jamie! Swing by whenever you need service or want to look at a brand new car!

June 08, 2016

Dealership Rating
Employee Rating

Great experience They had what I wanted and made the experience enjoyable. I would highly recommend to anyone looking for a Sprinter or Metris to come visit this crew. More

by Georich2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Hauser

Jun 09, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you very much for your kind words! Your support is greatly appreciated. We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We hope you're enjoying your new vans so far and please feel free to ask, should you ever have any questions! Regards, John Herrera General Sales Manager

April 21, 2016

Dealership Rating
Employee Rating

Metris purchase Steve and Nelli in the Sprinter department are fantastic. I have never had an easier purchasing experience and I have bought 10 new cars over the pas More

by JCaputo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Hauser

Apr 21, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We appreciate you taking the time to share this great experience. Your loyalty has not gone unnoticed and we're so happy to consider you a member of the Mercedes-Benz of Laguna Niguel Family! We're pleased to hear that Steve and Nelli provided you with a great experience recently and that you're enjoying your new Metris. Congrats on another vehicle and we hope to see you for vehicle purchase number 11! Thank You, John Hererra General Sales Manager

February 26, 2016

Dealership Rating
Employee Rating

Smoothest Buying Experience Ever!!!! Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks g More

by RobertT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hauser, Mario Garcia

Feb 26, 2016

Mercedes-Benz of Laguna Niguel responded

Hi Robert, We appreciate you taking the time to leave this positive review. We're extremely pleased to hear that our team helped you get into a new Sprinter and provided you with the experience that you deserved. We look forward to a long lasting relationship together and please don't hesitate to ask any questions, should you have any. Thank You, David Kim, General Sales Manager

Dealership Inventory (630 Vehicles)

new 2024 Mercedes-Benz GLC 300 car, priced at $54,385
2024 Mercedes-Benz GLC 300
new
Mojave Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz S-Class car, priced at $131,480
2024 Mercedes-Benz S-Class
new
Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $50,700
2024 Mercedes-Benz C-Class
new
Black exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz GLC 300 car, priced at $62,200
2024 Mercedes-Benz GLC 300
new
Nautical Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz AMG G 63 car
2024 Mercedes-Benz AMG G 63
new
Midnight Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz EQE 350+ car, priced at $86,800
2024 Mercedes-Benz EQE 350+
new
Obsidian Black Metallic exterior
Automatic
Rear-wheel Drive