Nick Rose
Nick Rose at Jim Ellis Buick GMC Mall of GA
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Nick Rose | Page 3

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
41 Reviews
4.5

41 Reviews

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41 Reviews of Nick Rose

October 19, 2023

Dealership Rating
Employee Rating

Nick and Melissa were absolutely helpful on the spot! ! My truck was completely dead when I took it in and turned it off. They graciously worked me in and got me me transportation in a dire situation all More

by Love Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa, Service Department

Oct 27, 2023

Jim Ellis Buick GMC Mall of GA responded

Wow, it's experiences like yours that really keep us motivated!

October 17, 2023

Dealership Rating
Employee Rating

Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More

by owenscalvin
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

September 23, 2023

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Employee Rating

Excellent Customer Service. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. More

by HITHENB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Vidal

Sep 28, 2023

Jim Ellis Buick GMC Mall of GA responded

We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

September 07, 2023

Dealership Rating
Employee Rating

Very professional and honest. My first place to shop for vehicles they done right every time More

by JRABAGO_2004
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 28, 2023

Dealership Rating
Employee Rating

This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D More

by jp_vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. This error has been corrected in our records. We sincerely apologize for any inconvenience this may have caused.

August 25, 2023

Dealership Rating
Employee Rating

Great communication on vehicle status Job well done issues fixed. Dealership and lane look great More

by SCOTT.HAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 10, 2023

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Employee Rating

Quick, efficient and always a smile! ! Well done Not the first time or the Last time will use this shop! More

by lhawk47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 09, 2023

Dealership Rating
Employee Rating

The part required to fix my vehicle is out of stock and the car is drivable. They were very apologetic, but I know the parts issue is out of the dealer’s hands. More

by Robertgarland36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa - Service Advisor

Aug 12, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

August 03, 2023

Dealership Rating
Employee Rating

I was a bit nervous have to take my car in for repair especially knowing is a 2022. My service advisor Malissa was courteous, knowledgeable and helpful. I had my vehicle repaired sooner than I anticipate More

by LIZRAMLAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker , Malissa.

Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

July 29, 2023

Dealership Rating
Employee Rating

Kept vehicle several days to ensure that my issue was resolved and they ensured that the vehicle was completely resolved More

by SALJM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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