Nick Sullivan | Page 3

Pleasant, efficient, effective. Listen and take notes. Expensive,but i do own a BMW, not a KIA. I returned for a minor reason PEDRO was sitting at the Magic Bar. I had a few quest Listen and take notes. Expensive,but i do own a BMW, not a KIA. I returned for a minor reason PEDRO was sitting at the Magic Bar. I had a few questions about the workings of my 3401X manual transmission. Pedro went out of his way to explain some technical details and then took a test drive to demonstrate the issues until I was a much more knowledgeable driver. Brian Frye was previously that kind of contact. Nick sullivan just hasn't had a chance and I haven't had a need for that kind of help. But Pedro has great potential as an employee: he listens, takes responsibility and action to deal with the customer's issue. Give him a raise ! If i did not already have a similar relationship with John Dibitetto I would purchase a car from Pedro. There it is, RELATIONSHIPS. feeling listened to, heard, valued. Now to do the same for my kids More

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Great service very professional. Love the video inspection that they do during service. I highly recommend Herb Cambers BMW of Sudbury. Love the video inspection that they do during service. I highly recommend Herb Cambers BMW of Sudbury. More

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Nick was very courteous and professional. Answered all my questions and took care of all service needs. Nick told me I needed new rear tires. This has been ongoing discussion with the BMW of Answered all my questions and took care of all service needs. Nick told me I needed new rear tires. This has been ongoing discussion with the BMW of Sudbury. This car is 4 years old, but driven only 17,000 miles. I never understand why the tires are wearing out so fast. Either BMW, tire manufacturer or dealership won't take a responsibility of premature wear. I like this dealership and service advisors, but I am still not happy about the tire situation. I am hoping to get some kind of discounts on new tires in the near future considering the premature wear for the mileage driven. More

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Professionalism, Courteous, Knowledgeable, Great service Always available to answer questions. My service Rep Nick is extremely pleasant and clearly explained everything Always available to answer questions. My service Rep Nick is extremely pleasant and clearly explained everything More

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Good, efficient service as usual, wait time as expected with no surprises and my service advisor explained all the service items very well. with no surprises and my service advisor explained all the service items very well. More

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Nicholas in service is amazing to with with! I highly recommend using him when you service your car! I highly recommend using him when you service your car! More

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Great experience. No issues at all. Nick Sullivan was great. Highly recommend this dealership. Have a good weekend. No issues at all. Nick Sullivan was great. Highly recommend this dealership. Have a good weekend. More

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Great overall experience with nick Sullivan and Al the service manager Could not have been better service manager Could not have been better More

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Herb Chambers Sudbury is top notch, have been doing business with them for many years and always feel they are attentive to providing a superior client and buying experience. Quality people, strong ma business with them for many years and always feel they are attentive to providing a superior client and buying experience. Quality people, strong management and well run across all functions. More

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I always have a great experience here. Everyone is helpful and always doing an outstanding job Everyone is helpful and always doing an outstanding job More

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