Pat Pyle | Page 2

Dishonest dealership. Avoid Dean Team Volvo of St. Louis. Buy elsewhere. SHORT VERSION: Dean Team sold me a CPO car with faulty camera, lied that repair had been made (service dept confirmed no repair had Buy elsewhere. SHORT VERSION: Dean Team sold me a CPO car with faulty camera, lied that repair had been made (service dept confirmed no repair had been made), and didn't honor the deal they agreed to. Dishonest, shady dealership. Specifically, I suggest you avoid working with Pat Pyle or Grant Winnett. LONGER VERSION: Dean Team sold me a car with a faulty camera. The faulty camera was shown in the online listing's photos. I was told it had been fixed. Upon delivery to me, the camera was still broken. Their service department informed me there was no record of any service to the car after the initial CPO intake inspection. So, essentially they told me they'd fixed a problem, but never did. That's a big problem for a CPO car. Second, Dean Team Volvo did not honor the financial terms of the deal. Specifically that the car would be delivered with a full tank of fuel. Upon delivery, the tank was just over half full. This is not a huge financial issue, but a deal is a deal, and Dean Team Volvo did not keep their word. Lastly, the vehicle was not delivered by the agreed-upon date, resulting significant rental car cost to me. Once my deposit was paid, the dealer was unresponsive for a week, and delivery was delayed weeks beyond the agreed upon date. Buyer beware: avoid Dean Team Volvo. Shop elsewhere. More

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I 100% recommend Pat Pyle, he was the salesman who answered my very first phone call inquiry to the dealership about a used car and he was very quick to assist me in finding out everything I needed to answered my very first phone call inquiry to the dealership about a used car and he was very quick to assist me in finding out everything I needed to know. I came to the dealership right away and as soon as I got there, I could tell that I had a genuine salesman (a family man!) which made the experience so much more enjoyable. He and his team worked with me on my circumstances and we made the deal happen right then and there. Everything went so smoothly I was shocked. Thank you again, Pat, Brian, and Scott for your knowledge and assistance! In the future when I think back on buying my new car, i'll always remember you. More

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Pat Pyle has helped me get the right vehicles (3). One for me. One for my husband. One for my son. He knows how to assist with value based purchases! for me. One for my husband. One for my son. He knows how to assist with value based purchases! More

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Best experience ever Pat Pyle made everything easy as possible. Top notch. The Dean Team is the only team for me. possible. Top notch. The Dean Team is the only team for me. More

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The dealership had a great selection and was willing to find a car that would fit me. find a car that would fit me. More

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Went in not knowing what I was looking for then came across a man by the name of Patrick Pyle he was very knowledgeable on any questions that I had & very nice and willing to take as long as it took to across a man by the name of Patrick Pyle he was very knowledgeable on any questions that I had & very nice and willing to take as long as it took to answer everything & educate me on everything I was wanting to know More

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The language simply doesn't have enough words of praise for Courtney! She was not only a complete pleasure to work with, but, when I told her I was interested in a particular make and model of car from a c for Courtney! She was not only a complete pleasure to work with, but, when I told her I was interested in a particular make and model of car from a certain year, she magically produced the exact car I wanted with low mileage, in perfect condition -- and even in my preferred color! What is more, she worked out a deal that made it affordable on my limited budget. Throughout the whole process, I felt completely taken under her capable wing, which, along with the assistance of Pat Pyle, proved an entirely comfortable place to be. It's great to work with people who are not only extremely good at what they do but are also delightful people. From my point of view, Courtney and Pat are the very best! More

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Pat was amazing! He was very honest and personal with us which we loved. By far the best and fastest car buying experience we have ever had! Would recommend to friends and family! which we loved. By far the best and fastest car buying experience we have ever had! Would recommend to friends and family! More

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Had a very good experience with Dean Team - they were honest, fair and easy to work with. Had to ship cars back and forth and the team made it a smooth process. Pat Pyle was a great rep and helped me g honest, fair and easy to work with. Had to ship cars back and forth and the team made it a smooth process. Pat Pyle was a great rep and helped me get everything handled - I prefer doing business over text and he worked with me and locked down a very popular car for me. More

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Fantastic to work with. Honest quick to reply and walked me through the whole process!!! Had the car delivered to Houston in perfect condition (it was better than the pics) me through the whole process!!! Had the car delivered to Houston in perfect condition (it was better than the pics) More

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