Patrick Genova | Page 2

Thank you to Mike Gagliardi (Service Manager) and Patrick Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered t Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered the car I purchased from them through an old business entity that no longer existed, so they needed my car back. The process of re-registration took 5+ weeks, but Mike and Patrick made sure I had a brand new loaner during that time. The situation sucked, but they both did everything they could to make it painless, so I thank them both. More

by dagoueta Verified Customer Verified Customer

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Excellent customer service! Eric was beyond amazing and helpful regarding my search, what was available, and budget. Eric was beyond amazing and helpful regarding my search, what was available, and budget. More

by TRAYCI83 Verified Customer Verified Customer

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This is the best dealship I’ve been to they help you out with anything you need. with anything you need. More

by MARANTERANDY Verified Customer Verified Customer

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I had the best experience at The Infiniti of Englewood. I had a flat tire and my car wasn’t safe to drive. Even though that they had no slots for an appointment until the following week, they were able to I had a flat tire and my car wasn’t safe to drive. Even though that they had no slots for an appointment until the following week, they were able to fit me in and help me out big time. All of the staff were so welcoming and cooperative as soon as I walked through the door. Bob was especially warm and helpful. The staff made sure that there were no further issues with my vehicle and in 30 minutes I was back on the road. Infiniti of Englewood treated me like family and I plan to stay in the Infiniti family for life! More

by Daniel L Verified Customer Verified Customer

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Excellent customer service every time I walk in: from the front desk to the body shop. Everyone is kind and well experienced. the front desk to the body shop. Everyone is kind and well experienced. More

by CFRIEDKIN Verified Customer Verified Customer

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Purchased a car from this dealership. Paid money for my paperwork and have been told that I’ll receive my license number plate in 15 days. Have been waiting for 3 months. No response and Paid money for my paperwork and have been told that I’ll receive my license number plate in 15 days. Have been waiting for 3 months. No response and action been taken from the dearlership. Sha Ahmed was the sale person. He never picked call once the sale is done. Patrick is the ruthless guy who has been giving false promises by saying “I’m waiting responde from the third party people” no one from the dealership is responding. They hung up our call hundred times. So, please don’t buy any car from this dealership. More

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ale was able to ascertain the car were were looking for we traded in a new lease and he worked hard in finding us a the car we wanted in a very professional and courteous manner we traded in a new lease and he worked hard in finding us a the car we wanted in a very professional and courteous manner More

by PSAVIDIS Verified Customer Verified Customer

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Great service/ seamless and full understanding of what I wanted /my 5th lease with infinity and my 4th with Englewood infinity wanted /my 5th lease with infinity and my 4th with Englewood infinity More

by PSAVIDIS Verified Customer Verified Customer

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Seamless from start to finish Everyone was courteous and professional Ivan was great in describing the workings of the car and professional Ivan was great in describing the workings of the car More

by PSAVIDIS Verified Customer Verified Customer

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Ricardo was personable, professional and made the purchase very easy. I would recommend him to friends and family purchase very easy. I would recommend him to friends and family More

by BARBARAR1125 Verified Customer Verified Customer

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