Paul Frey | Page 48

Ferrari Annual Maintenance and Track Certification Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very he Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very helpful and this was a nice touch demonstrating Boardwalk's "above and Beyond" level of service and attention to a quality customer experience. More

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Treat Customers Like Family Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and update Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and updates during the process and genuinely care about the Ferrari community through involvement and sponsorship of local events and the local FCA chapter. More

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service work to get front end aligned Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment pr Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment problem that I took it on for didn't get fixed the first time. If they would have done any test drive with the car, they would have noticed. So out took two trips to get it done right. But when it was competed the second time, I did my own test with the service manger and it was perfect More

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Very Customer Focused Organization Lindsey was very organized and followed up on all her commitments during the process of our purchase of a Ferrari California. She made the experience Lindsey was very organized and followed up on all her commitments during the process of our purchase of a Ferrari California. She made the experience very pleasant and went out of her way to ensure we were completely satisfied and were personally familiar with all the service people at Boardwalk that we may be dealing with in the future. I highly recommend the entire Boardwalk team. Thomas & Tina More

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Boardwalk Ferrari defines a whole new level I am from Alabama and I have spent the last 24 years enjoying wonderful customer service at a Lexus dealership and had established that as a high stan I am from Alabama and I have spent the last 24 years enjoying wonderful customer service at a Lexus dealership and had established that as a high standard of excellence. Lindsey Redfern and Boardwalk Ferrari have introduced me to an entirely new standard of excellence. My new Ferrari California is a whole new level for me and Boardwalk Ferrari has proven to be not just be able to meet expectations but to introduce me to something I had never imagined. The process was almost effortless and thorough. My credit union loan officer was totally blown away with experience in working with Lynley Kees and how easy she made it for him - even from 650 miles away.:) My contact with service dept to handle clear coating and radar detector was equally amazing. I recommend them just to experience what this level of customer appreciation is like for yourself. Brian Benjamin has done a great job of assembling this team and giving his people the chance to be awesome. Thank YOU Boardwalk Ferrari George Mizzell More

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