Paul Frey
Paul Frey at Boardwalk Ferrari
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Paul Frey | Page 15

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
470 Reviews
5.0

470 Reviews

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470 Reviews of Paul Frey

June 21, 2021

Dealership Rating
Employee Rating

Paul Frey was terrific to work with on several issues on my F430 When I got the car back it looked and felt like the day I got it. I was impressed. More

by thollenshead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Boardwalk Ferrari responded

Todd, thank you sharing your service experience with Paul Frey and Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

June 09, 2021

Dealership Rating
Employee Rating

With the easing of the pandemic, we've been catching up on needed maintenance. 40K mile service on the wife's Cayenne, which we bought @ Boardwalk, plus a new set of rear tires. This was preceded by replac More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams , Amanda Marie Tovar

Jun 09, 2021

Boardwalk Ferrari responded

Tom, thank you for sharing your experience with our service team at Boardwalk again here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

June 05, 2021

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Employee Rating

I appreciate Boardwalk's service department. Steve Fordham, Paul Fry, and Chris Williams went the extra mile to complete the service and maintenance work on my 456M. It runs great and no problems. T More

by deeprivergarage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams

Jun 05, 2021

Boardwalk Ferrari responded

Jerry, thank you for sharing your service experience with our team at Boardwalk Ferrari. We appreciate you! Please let Steve, Paul, and Chris, know anytime that we may be of further service to you. Have a great weekend.

June 01, 2021

Dealership Rating
Employee Rating

Steve in his service team always do fantastic. They came to pick up two of my cars and worked on another one on site. He kept me updated and informed the whole time and brought them back home when complete. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Jun 01, 2021

Boardwalk Ferrari responded

Mike, thank you for recognizing Steve Fordham and Paul Frey here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

May 27, 2021

Dealership Rating
Employee Rating

Always pleased with the service provided- from beginning to end. Repeat customer. Have not encountered more professional, personable staff anywhere else. I give my highest recommendation More

by Ermdtx
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams

May 27, 2021

Boardwalk Ferrari responded

Thank you for recognizing our service team at Boardwalk. Please let Steve, Paul, and Chris, know anytime that we may be of further service to you. We appreciate you! Make it a great day.

May 17, 2021

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Employee Rating

5 star service. I have a 2013 458 Italia and a new to me 2018 812 Superfast. I live 100 miles from the dealership and Boardwalk turned my 458 over in about 6 hours then used a recall loophole to send a tru More

by kurtreuland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams

May 17, 2021

Boardwalk Ferrari responded

Congratulations on your new Ferrari 812 Superfast. We were glad that we could be of service to you. Please let Steve, Paul, and Chris, know anytime that we may be of further service to you. We appreciate your business and 5 star review. Make it a great week and enjoy your new 812 Superfast... we know that you will!

May 12, 2021

Dealership Rating
Employee Rating

Very professional and polite. Great service and a very genuine attitude. Highly recommend. The staff and here is excellent and can always provide suggestions or advice. More

by jdevans.tigers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quentin Forge

May 12, 2021

Boardwalk Ferrari responded

Thank you for sharing your service experience with us and recognizing Quentin and Paul. We appreciate you! Make it a great week and please let us know anytime that we may be of further service to you.

May 11, 2021

Dealership Rating
Employee Rating

The staff from sales to service treat you like the most important person weather you stop in to look or actually spending money. I haven’t had a bad experience yet. Reid and Mindy in sales are amazing. Pau More

by STMatt69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corstiaan Westerhuis, Enver Kaba, Reid Miller , Mindy Collins

May 11, 2021

Boardwalk Ferrari responded

Matt, thank you for sharing your experience here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

May 09, 2021

Dealership Rating
Employee Rating

Service and communication were great on my first service visit. I also had outstanding help with the parts department on another trip to the dealership. Never had such great service and support before. More

by wklinez327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyndi Tarno

May 10, 2021

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey and Cyndi Tarno here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

April 15, 2021

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Employee Rating

Annual service for my Ferrari California turned into a bigger ordeal than anticipated . As usual, the BF folks do a great job keeping the lines of communication open, letting me know where they were in th More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams , Amanda Marie Tovar

Apr 15, 2021

Boardwalk Ferrari responded

Tom, thank you for sharing your experience with our Boardwalk Ferrari service team with your annual service on your California. We appreciate you! Please let me know anytime that we may be of further service to you.

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