Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai | Page 2

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
445 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

18 yrs, 5 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

445 Reviews

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445 Reviews of Paul Lai

December 24, 2023

Dealership Rating
Employee Rating

Service is always fast and efficient; service manager Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. More

by JoeJCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera

Dec 28, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Victor and Paul! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2023

Dealership Rating
Employee Rating

Mr. Paul Lai is a great salesman, very patient with our needs and clearly explained everything. We happy with the deal. More

by liusihang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 20, 2023

Mercedes-Benz of Princeton responded

Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 25, 2023

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highly recommend the Mercedes-Benz of Princeton, very happy with the service Paul Lai and Robert Lisi provided. More

by ajx888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 27, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 25, 2023

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Employee Rating

Overall experience was positive. However, I was a bit disappointed in the lack of communication regarding the dealership not being able to secure the original car I requested. It wa More

by thaliawmingo
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 27, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and team. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2023

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Very courteous and resolved issues fast. Will visit again and recommend to all. Thanks folks More

by rkishore.in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Nov 07, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 03, 2023

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Staff was great best service in NJ Great work by all Could not be happier More

by L Harris
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Berger

Nov 07, 2023

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 26, 2023

Dealership Rating
Employee Rating

Robert and his colleagues at Benz Princeton worked jointly on our purchase, the whole process began with the experienced receptionist, ended perfectly with Robert’s knowledgable delivery, he knows thi More

by Bin Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook, Robert John Lisi

Oct 31, 2023

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 20, 2023

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Employee Rating

Everyone was very helpful and friendly. Committed to providing service to customers. I had a good experience More

by fiberharris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 20, 2023

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 17, 2023

Dealership Rating
Employee Rating

Very professional team, transaction was smooth. Will definitely recommend checking this out. Team was knowledgeable and helpful. More

by rkishore.in
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 17, 2023

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2023

Dealership Rating
Employee Rating

Very knowledgeable and helpful. Very knowledgeable and helpful. Very knowledgeable and helpful. Very knowledgeable and helpful. More

by Zakmaniya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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