Paul Stern
Paul Stern at Aventura Chrysler Jeep Dodge Ram
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Paul Stern | Page 4

Finance Director

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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3.8
45 Reviews
3.8

45 Reviews

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45 Reviews of Paul Stern

April 05, 2023

Dealership Rating
Employee Rating

Absolutely incredible experience. From Mark Lesly the Service Director to Yosvany Alvarez , the General Sales Manager to Paul Stern , the Finance Director. Every department did an inc More

by sterno3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again, Paul!

March 11, 2023

Dealership Rating
Employee Rating

I asked for an oil change in my vehicle and nothing was done they just lie on my face , the sticker wasn't change update with the new millage. The financial team added changes on my purchase contract af More

by Gil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 13, 2023

Aventura Chrysler Jeep Dodge Ram responded

Gil Mirabal. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

February 23, 2023

Dealership Rating
Employee Rating

I bought 3 ram 3500, they are all broken, no one is interested, my plates have not reached me yet, I am not satisfied at all, I do not recommend to anyone More

by mehmetcalikusu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe, Mark Leslie, Sebastian Pichardo , Patrick Arvelo, Mitchell Loszynski, Camilo Ocampo, Rafael Servan

Feb 23, 2023

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Feb 23, 2023

mehmetcalikusu responded

mehmet calikusu 773 757 2989 mehmetcalikusu@hotmail.com

January 02, 2023

Dealership Rating
Employee Rating

This dealership is absolutely incredible! From Yosvany Alvarez , the General Sales Manager to Paul Stern the Finance Director to everyone on the sales and Finance team , everyone made me feel More

by sterno3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe , Patrick Arvelo, Kevin Chery, Miguel Pichardo, Anthony Murua, Gonzalo Trujillo, Ni, Michael Katz

Jan 02, 2023

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 14, 2022

Dealership Rating
Employee Rating

Fraudulent. Absolutely despicable. Not accredited by the BBB. Manipulative. Took advantage of me. Stay far far away. More

by JINGERSANTOS
Customer Service
Friendliness
Recommend Dealer
No
Jul 14, 2022

Aventura Chrysler Jeep Dodge Ram responded

That you for your feedback, Jinger. Our team have been given your contribution and will be contacting you to see how best we can assist you. Enjoy your day.

Jul 14, 2022

JINGERSANTOS responded

Please review camera footage of me getting kicked out of the dealership. “Take your key, take your debit card, those are your property, leave this is a place of business, it’s already done, we can put the loan wherever we want” Please understand I was a pre approved buyer whom only wanted Bank of America and now I’m obligated to this Ally bank and will now have to refinance this at a higher rate because they fully DID NOT USE MY PREFERRED LENDER I already had an inquiry that could be modified yet they deliberately shopped my loan. The upcharged invoice included things I didn’t want and they mislead you to say “it comes with the car” This is fraud. Understand I will contact ally and inform them of this fraudulent obligation. Understand I will contact the attorney general to report. They will investigate. Understand I will report the complaint to the DMV whom oversees the dealers license of the business. I will make a complaint to the DBPR about Aventura CJD LLC. This should have never happened to me. I don’t want any other ppl to go though this.

May 27, 2022

Dealership Rating
Employee Rating

Absolutely incredible is all I have to say. The entire dealership . Michael and Anthony in Finance and there leader Paul made me the entire Financing process painless! More

by Dzick01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Katz, Yosvany Alvarez, Walter Roman , Anthony Murua

May 27, 2022

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 08, 2022

Dealership Rating
Employee Rating

I had an appointment for 9am but to do oil change and a filter replacement. Also to change some dynamics on the Jeep like the language and time. It took me like almost 4 hours plus for them to finish but w More

by LUCIAACKIE
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 08, 2022

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Lucia. Please know that our leaders have your information and will be contacting you to ensure your satisfaction. All the best.

Feb 19, 2023

LUCIAACKIE responded

They have to do better in the service department. I was dealt in a very unprofessional matter

April 04, 2022

Dealership Rating
Employee Rating

Thank you Matt and Mike. It was a pleasure doing business with you guys. Hope to be a repeat customer. Thanks again!! More

by Atimothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Michael Katz, Yosvany Alvarez, Alexandro Sensebe , Patrick Arvelo, Matthew Bethel, Geno Tolomeo

Apr 05, 2022

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 19, 2022

Dealership Rating
Employee Rating

Thank you for your help! This was Very Very smooth transaction! I appreciate you all! More

by soletrade
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Michael Katz, Yosvany Alvarez, Alexandro Sensebe , Patrick Arvelo, Matthew Bethel, Christian Fernandez, Yovany

Mar 19, 2022

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 16, 2022

Dealership Rating

Very helpful. Work with me around my budget and gave me what I wanted. I highly recommend Angel. He’s such a sweetheart More

by Unknown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Katz, Yosvany Alvarez, Angel Rodriguez , Patrick Arvelo, Celestino Caceres, Kevin Chery

Mar 16, 2022

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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