Friendly, and felt to be having honest conversations.
I do not feel as I was being given the runaround.
I do not feel as I was being given the runaround.
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by Nateott1003
Verified Customer
Verified Customer
Other Employees Tagged:
Perry Bonifazi
Feb 12, 2024 -
Faulkner Buick GMC West Chester, INC. responded
We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!
They were real good to me considering people were
offering more money for the vehicle. I got my own financing and had to wait a few days on the check to arrive. I didn't put a dime down and they didn
offering more money for the vehicle. I got my own financing and had to wait a few days on the check to arrive. I didn't put a dime down and they didn't sell it. You guys rock! Thank you!
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by KYMMI1INPA
Verified Customer
Verified Customer
Other Employees Tagged:
Perry Bonifazi
Feb 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!
Always smooth Perry and John Simonelli always work to get
me the best deal possible
me the best deal possible
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by MIKE@MCCOLLUMINS.COM
Verified Customer
Verified Customer
Other Employees Tagged:
Perry Bonifazi
Jan 15, 2024 -
Faulkner Buick GMC West Chester, INC. responded
No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!
Very proactive.
Excellent communication by phone, email, and text. Eager and accommodating. Worked as a team.
Excellent communication by phone, email, and text. Eager and accommodating. Worked as a team.
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by Wilson.m.hopkins
Verified Customer
Verified Customer
Other Employees Tagged:
Perry Bonifazi
Dec 05, 2023 -
Faulkner Buick GMC West Chester, INC. responded
We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!
Mike, John and Perry were great to work with.
They got what we wanted and they make it so easy to get the deal done.
They got what we wanted and they make it so easy to get the deal done.
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by ANDERSONJP
Verified Customer
Verified Customer
Dec 04, 2023 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for the great review, ANDERSONJP! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!
Great to work with.
They go out there way to service you And always there for you when you need them
They go out there way to service you And always there for you when you need them
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by ANDERSONJP
Verified Customer
Verified Customer
Other Employees Tagged:
Perry Bonifazi
Dec 04, 2023 -
Faulkner Buick GMC West Chester, INC. responded
Hi ANDERSONJP. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!
Faulkner is the best.
Won’t go anywhere else. Been with them for 15 years.
Won’t go anywhere else. Been with them for 15 years.
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by MARSHA1208
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your continued loyalty to our dealership, Marsha. It means a great deal to us that we have earned your business over all these years. Congratulations!
Everyone was a pleasure to work with.
Look forward to working with them again. Thanks
Look forward to working with them again. Thanks
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by JOEANDJENM
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Faulkner Buick GMC West Chester, INC. responded
Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.
Both sales and service have provided good response to my
needs and questions. Follow-up and communication related to appointments is very good.
needs and questions. Follow-up and communication related to appointments is very good.
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by mphillips93
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2023 -
Faulkner Buick GMC West Chester, INC. responded
No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!
As always Perry gets us what we need!
Perry is everything you want in a person who’s taking care of sales for you, I can’t call him a salesman lol. Perry is honest and never pushy, he wor
Perry is everything you want in a person who’s taking care of sales for you, I can’t call him a salesman lol. Perry is honest and never pushy, he works hard to try to make sure you get as much as you want in your price range, and overall seems to have his clients best interest at heart. I’ve been leasing cars from Faulkner West Chester since 2016, and I haven’t had a bad experience ever! Even the manager John has been there since the beginning of my relationship with the dealership, and going back 3 years apart almost each time I don’t expect to be remembered, but he always seems too. We always get a warm smile and a genuine check-in on life (as we both have twin sons and 3 boys all together), which is such an amazing feeling to get each time. I’ll continue to go back over and over again, and I hope that if you’re reading this review you decide to go give them a visit also. Oh and leave with your next car too lol! **Same as my goggle review**
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by OPIGIRL
Verified Customer
Verified Customer
Oct 27, 2023 -
Faulkner Buick GMC West Chester, INC. responded
OPIGIRL, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.