Rafael Romero
Rafael Romero at Joe Machens Toyota
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Rafael Romero | Page 2

Internet Sales Advisor (Se Habla Espanol)

Joe Machens Toyota

1180 Vandiver Dr
Columbia, MO 65202

Contact Me
not yet
rated
70 Reviews

I am originally from Mexico City but have lived in the U.S. for more than 20 years. My wife and I have four children who make us proud everyday. Call or come by to see me for a fun buying experience. I'll show you pictures of the kids!

Dealership Experience

17 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

not yet
rated

70 Reviews

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70 Reviews of Rafael Romero

June 28, 2018

Dealership Rating
Employee Rating

Camry purchase Salesman was very informative. I felt comfortable talking to him. Finance officer was also good and very respectful of our time. We were able to tell More

by LCHG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rafael Romero

Jun 28, 2018

Joe Machens Toyota responded

Thank you for your positive feedback! We are glad to hear you had a great car-buying experience with our sales team! We appreciate you and are happy to have helped get your the best deal! Enjoy your Camry!

June 26, 2018

Dealership Rating
Employee Rating

Good service and timely Good service but I thought they should vacuum the car with the wash., they were timely and it wa included in my agreement when I puchased my new Toyot More

by mertzron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Botham, Randy Oliver , Michael Jacaway

Jun 26, 2018

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a good service visit with us! We appreciate you and your business!

June 09, 2018

Dealership Rating
Employee Rating

Informative for new car purchase Very welcoming and informative about new Toyota purchase. We were allowed to test drive the vehicle and discussed other colors for the car. The repre More

by THURSTONP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2018

Joe Machens Toyota responded

Thank you so much for the kind words and positive feedback! We love hearing you had a great overall experience at our dealership! We appreciate you!

May 29, 2018

Dealership Rating
Employee Rating

It's a great experience Rafael is very easy to talk with. Hes patient all the time and helps me munipulate the vehicle. They all help a lot on the car. I like the car. Also t More

by JLENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2018

Joe Machens Toyota responded

We are happy to hear you had a great experience with us! We appreciate you and your business! Thank you for the positive feedback!

May 27, 2018

Dealership Rating
Employee Rating

Love my Camry Joe Machens Toyota made purchasing the ‘18 Camry a hassle free process. Becky found the features we wanted and offered options to meet all our needs. More

by Beth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Lynch

May 29, 2018

Joe Machens Toyota responded

Beth, thank you for the positive feedback! We are glad to know you had a great experience! We appreciate you and your business!

April 09, 2018

Dealership Rating
Employee Rating

New car purchase Rafael was very professional and nice. He showed me several different cars and patiently went over each one. I also talked with Becky the week before More

by ERABERRY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2018

Joe Machens Toyota responded

Thank you for the feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

February 13, 2015

Dealership Rating

Love It I dealt with Joe Machens many years ago and hated every step of the process as well as the service. As soon as I walked in the front door at JM More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ramon Dearmas, Jeff Simmons

Feb 16, 2015

Joe Machens Toyota responded

I apologize that you had a negative experience with Joe Machens in the past but am very happy to hear that this time you were given great customer service. It sounds like Rafael, Jeff and Ramon gave you a great experience. We truly appreciate your business.

January 10, 2015

Dealership Rating

Best dealer experience ever Machens Toyota gave a better price than expected and Rafael was outstanding to deal with. the dealership was outstanding, it was a good experience buy More

by Donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Corry Fields, Peter Herman, Jim Sublett

Jan 15, 2015

Joe Machens Toyota responded

I'm so happy to hear that Rafael and our team gave you a great car buying experience! We truly appreciate your business and look forward to seeing you when you are ready to purchase your next vehicle.

December 30, 2014

Dealership Rating

Rafael Romero at Joe Machens Toyota, Columbia, MO I lucked into Rafael Romero in the showroom at Joe Machens Toyota in Columbia, MO a few years ago and have been back to him for automobile needs ever More

by thweav
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Kate Driskill, Jeff Rackers

Jan 05, 2015

Joe Machens Toyota responded

Thank you for your loyalty and continued business to Rafael and Joe Machens Toyota. I'm thrilled to hear that each vehicle purchase has been excellent. We look forward to seeing you again!

October 01, 2014

Dealership Rating

surprisingly pleased best car dealership we have ever experienced.. Although there was the typical nonsense of dealing at a dealership..in the end it was overall surprisi More

by Hodge Podge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2014

Joe Machens Toyota responded

I'm glad we could provide you with a good experience. We truly appreciate your business.

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