Richard LaRussa
Richard LaRussa at Toyota of Scranton
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Richard LaRussa | Page 28

Finance Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Richard LaRussa

February 13, 2019

Dealership Rating
Employee Rating

Excellent Service We had excellent service from start to finish. Brian was our salesman and we could not have asked for a better one!!!! We absolutely LOVE our new Ra More

by NICMURPH12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2019

Toyota of Scranton responded

Thanks for taking the time to give us a 5 star rating and positive review! We are so happy to hear you are loving your new Rav4!

February 12, 2019

Dealership Rating
Employee Rating

review Why because they are the best we have had 3Toyota prius for the last over the last 9 years and we liked the way we were treated it was a very pleasent More

by gcfd12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maxx Broden, Michael Reilly

Feb 12, 2019

Toyota of Scranton responded

We are so happy to hear about your great experience! Thank you for taking the time to share this and the great recommendation!

February 08, 2019

Dealership Rating
Employee Rating

Exceeded our expectations! My husband and I have always heard good things about Toyota of Scranton, but they exceeded our expectations when we purchased our new Corolla. Our sal More

by KHANLEY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas , Elcryssan Gant, Ron Pritchyk, JT Arscott

Feb 08, 2019

Toyota of Scranton responded

Enjoy your new Corolla. Thank you for the positive feedback on your buying experience. Our team is here to assist. We look forward to seeing you at your next visit.

February 04, 2019

Dealership Rating
Employee Rating

Happy experience Corey Boynton was superb to deal with. I am very happy with my new vehicle. Finance department was very professional and capable in their jobs. More

by WDFITZPATRICK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Corey Boynton , Jenna Sledzinski

Feb 04, 2019

Toyota of Scranton responded

Thanks for the 5 star rating and positive review!

February 04, 2019

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Employee Rating

great checkup Timely, fast, efficient and thorough checkup visit. Communication and follow up have been terrific. Enjoyed working with Toyota team of Scranton throu More

by tfzayac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton , Howard Sweeny

Feb 04, 2019

Toyota of Scranton responded

We are so happy to hear about your experience at our dealership! Thanks for the 5 star rating and positive review!

January 29, 2019

Dealership Rating
Employee Rating

Great experience Honestly when I entered the dealership I wasn't sure if I was ready to buy. After doing my research and homework prior, I knew I wanted a Toyota truc More

by VAN16
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl

Jan 30, 2019

Toyota of Scranton responded

Thank you for the 5 stars and great review!

January 24, 2019

Dealership Rating
Employee Rating

Outstanding The purchase was as close to flawless as possible. The dealership took every possible step to make the experience pleasant. Thanks and very well done! More

by PREVAILINGWORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , AJ Wallace, John-on the Internet

Jan 24, 2019

Toyota of Scranton responded

Thank you for the awesome review. AJ is devoted to his customers...so happy all went well. Take care. Regards, Mary Jo Preno Vice President Guest Experience

January 15, 2019

Dealership Rating
Employee Rating

The worst experience. From dealing with the sales person to the manager it has been an absolute nightmere, this people don't have ethics nor they know when to admit they ha More

by Unhappycostumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Morrow, Jammie Marcen , Frank Vieira, Nicholas Vieira

Jan 16, 2019

Toyota of Scranton responded

I am concerned about your experience at our dealership and need to speak to you about your comments. Please reach out to me at 570.702.8776. Thank you, Mary Jo Preno Vice President Guest Experience

January 11, 2019

Dealership Rating
Employee Rating

Ch-R Lease Had a great experience on 1/9/19 when turning in my old lease and leasing a new vehicle. Our salesman Doug Stahl and Howard Sweeny and Rich LaRussa in More

by brianrock0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , Howard Sweeny

Jan 12, 2019

Toyota of Scranton responded

We are delighted you had an outstanding experience with our Sales and Finance Teams. Enjoy the C-HR.

January 08, 2019

Dealership Rating
Employee Rating

Great to deal with! Great place to purchase a new vehicle from! The sales guy was so nice and easy to deal with as were the finance guys. Very knowledgeable about all the More

by dp5786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly, Tom Rogari, Joe Gatto

Jan 10, 2019

Toyota of Scranton responded

We do understand buying a new vehicle is a big deal and we want to make certain you are aware of all your options, so when you make a choice it works for you and your family. We are delighted your experience was outstanding. Thank you.

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