Rob Carlson
Rob Carlson at Rallye Motors
Refer Me

Rob Carlson | Page 53

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
527 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

8 yrs, 7 mos

Industry Experience

27 yrs, 10 mos

4.9

527 Reviews

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527 Reviews of Rob Carlson

March 22, 2018

Dealership Rating
Employee Rating

Outstanding!!! I have been purchasing and servicing at Rallye for many years. Always First-Class service and Rob just couldn't be more polite or helpful! LOVE THEM!! More

by SCOTT.LEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 22, 2018

Dealership Rating
Employee Rating

Robert Carlson was fantastic great customer service, Robert deserves a raise - extremely attentive and made sure it was a smooth experience. Robert definitely deserves a promoti More

by BRIANB11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 22, 2018

Dealership Rating
Employee Rating

NEVER SATISFIED While the service consultant is always a pleasure, the issues with the trucks are never completely addressed! The service dept takes shortcuts with th More

by SIVANREGINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 28, 2018

Rallye Motors responded

Good morning, Thank you for sharing your feedback with us. We take pride in the quality of our Service Department and after 60 years of doing business, we know that taking shortcuts is never the right way to correctly perform any repairs. In regards to efficiency, we do our best to have repairs completed in a timely manner but occasionally we don't meet our goals. I am happy to hear that you've been happy with your Service Advisor, Rob. If you have any questions please do reach out to us at 516-625-1000. Aaron, Social Community Team

March 22, 2018

Dealership Rating
Employee Rating

Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als More

by BLIV7900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Walton, Katie Lyons

January 05, 2018

Dealership Rating
Employee Rating

20 years with Rallye MB I have purchased/leased more than a dozen MB's; C-E & S class models since 1997. Each experience a pleasure-all with a single sales professional-Larry More

by Raymond D'Alessio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Greco

May 03, 2017

Dealership Rating
Employee Rating

Fantastic Service Advisor Robert Carlson is an honest, thorough and friendly service advisor. The attention he pays to his clients makes him an invaluable asset to the Rallye More

by Cucinella Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2017

Rallye Motors responded

Thank you for your feedback of Rob! I'm happy to hear that you've been satisfied with your service experience at Rallye Motors, and look forward to your next visit!

July 17, 2016

Dealership Rating
Employee Rating

Very pleasant! My advisor Rob Carlson was very professional making my visit very pleasant.The waiting room and amenities are customer friendly. My vehicle was return More

by Eddie MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2016

Rallye Motors responded

Thank you for this excellent feedback, and for choosing Rallye Motors to service your Mercedes-Benz! Please do not hesitate to contact us if there's anything else you need, our Sales, Service and Parts teams are here to assist you!

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