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Ronan Wood

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Ronan Wood

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Ronan Wood | Page 2

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0

136 Reviews

Overview Reviews (136) Inventory (156)

5.0

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Ronan Wood

December 29, 2023

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Employee Rating

Sean was so helpful and his knowledge on my issues were outstanding. Super personable and easy to talk to! Thank you Sean! outstanding. Super personable and easy to talk to! Thank you Sean! More

by AshleyStarr

Recommend Dealer

Yes

Helpful 0

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Jan 01, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

December 27, 2023

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Employee Rating

Very welcoming and customer service is exceptional and professional. I will recommend them to friends and family professional. I will recommend them to friends and family More

by cabindad

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Workmanship

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Recommend Dealer

Yes

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Dec 29, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

December 03, 2023

Dealership Rating

Employee Rating

The entire team always leans in and steps up to handle whatever issues come at them. And they do it quickly yet capably every time. whatever issues come at them. And they do it quickly yet capably every time. More

by ELM

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Steve Nevitte

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Dec 04, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

December 01, 2023

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Employee Rating

Everyone is very friendly and willing to help. They are very responsive to my questions I msy have about my car. They are very responsive to my questions I msy have about my car. More

by Katied

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Helpful 0

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Dec 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi Katied, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Dec 02, 2023 -

Mercedes-Benz of Annapolis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 30, 2023

Dealership Rating

I only receive the most exceptional customer service from Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. More

by Melissa1

Recommend Dealer

Yes

Other Employees Tagged: Chris Cole

Helpful 0

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Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2023

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Employee Rating

Customer service is number 1. Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! More

by Cyberguy

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Michael Herron, Brian Fader, Kevin McConnell, Chuck Leyman, Alex Clothier, Steve Nevitte, Peter Herman , Bryan Jenkins, Cashier: Vicky, vallies: Nate, Sellio, Parts: Steve, Shop: Rod Bowen, Keith

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Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

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Employee Rating

Best service experience I have ever had! Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Merce Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Mercedes-Benz and could not be happier. More

by Katrun67

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Recommend Dealer

Yes

Helpful 0

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November 01, 2023

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The staff has always gone above and beyond! I originally came to the dealership for MN warranty work and they have been exceptional! I originally came to the dealership for MN warranty work and they have been exceptional! More

by Nevin

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Recommend Dealer

Yes

Helpful 0

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October 31, 2023

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Over three years dealing with Ron he has been awesome would recommend him to everyone would recommend him to everyone More

by Gravesgussie

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Oct 31, 2023 -

Gravesgussie responded

Over. Three years dealing with Ron he has been awesome

October 24, 2023

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Employee Rating

This dealership is amazing I wouldn't go anywhere else! ! I honestly was gonna go back to Audi but because of the customer service I receive I am Benz for life.....thanks guys!! ! I honestly was gonna go back to Audi but because of the customer service I receive I am Benz for life.....thanks guys!! More

by Rj

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Steve Nevitte

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