Rusty Taylor | Page 5

Fast friendly and efficient It was an excellent experience.. I did not feel pressured. I was treated with dignity and respect. I am overly pleased with my new vehicle. I would It was an excellent experience.. I did not feel pressured. I was treated with dignity and respect. I am overly pleased with my new vehicle. I would recommend everyone to visit this dealership. Great job! More

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Service sucks They tell you that they do stuff but they dont .they will also lie to your face I marked the tires before I took my vehicle to them and they were supp They tell you that they do stuff but they dont .they will also lie to your face I marked the tires before I took my vehicle to them and they were supposed to rotate them and they were in the same place. More

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Excellent service This is the third car I have bought from this dealership. They have always been curious. And the service department is excellent and friendly. Thanks This is the third car I have bought from this dealership. They have always been curious. And the service department is excellent and friendly. Thanks More

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They Suck! They sale faulty cars! I do not recommend them to anyone! Inform this establishment about the same issues over and over sense day one h They sale faulty cars! I do not recommend them to anyone! Inform this establishment about the same issues over and over sense day one h More

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Thankful Mother I would like to thank Jamie and Ira for all of their help with Meghan getting her new 4 Runner. I knew when she went to Lugoff Toyota that she would I would like to thank Jamie and Ira for all of their help with Meghan getting her new 4 Runner. I knew when she went to Lugoff Toyota that she would be taken care of. I purchased my Highlander from Jamie also. Like I told Meghan, when you get a bad taste in your mouth, you go elsewhere so she went to Jamie at Lugoff Toyota and got her new 4 Runner. I would also like to say that the Service Department goes above and beyond for their customers and it is appreciated. Thanks Rusty for ALL you do. Thanks for all that Lugoff Toyota has done for my family and we will tell everyone to take the short ride to Lugoff. Gaye A. Davis More

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Excellent Have never experienced so good of customer service. It was excellent. Scott was the best sales person I have meet. He went out of his way to make s Have never experienced so good of customer service. It was excellent. Scott was the best sales person I have meet. He went out of his way to make sure we got got the best deal ever. Thsts,what I like about Toyota. Lugoff. Thats,aging guys for everthing. Ann foxworth More

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VERY PLEASED Very pleased with my experience I got when I visited Lugoff Toyota. The staff was very friendly. And I would surely recommend any one that is looking Very pleased with my experience I got when I visited Lugoff Toyota. The staff was very friendly. And I would surely recommend any one that is looking for a vehicle. More

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Honestly terrific !!! This is the fourth Toyota that I have purchased from this dealership, and the third that Ralph Harper has been involved in. He introduced me to the s This is the fourth Toyota that I have purchased from this dealership, and the third that Ralph Harper has been involved in. He introduced me to the sales representative that would be my point of contact, a young man named David Acevedo. They were a terrific pair to work with in selecting the Highlander for my wife. They were the same team that two months ago helped me choose my 2017 Tundra, which was also done with great professionalism and a "customer first" attitude. Choosing the 2017 Highlander was a little different for them as my wife was the principal person that needed to be sold on its merits. David went above and beyond in explaining things to her and showing her how to operate the high tech electrical components. During the test drives I thought David did an outstanding job of demonstrating many of the Highlander's features- both while he was driving and then when Susan was behind the wheel. The manner in which he demonstrated the lane drift feature and the forward looking camera's capability were truly exceptional. David also insisted that Susan could, and should call him with any questions of the operation of anything. We have taken advantage of this offer, and he has provided succinct and useful information, and has even checked back with us to see if any more questions have arisen. Ralph has told me previously that he felt David was a terrific person to deal with, and was one of Toyota's "rising stars" - and Ralph was spot on correct ! Both Susan and I call David with questions on our new vehicles and he always answers and explains them very clearly. We are extremely appreciative of first class customer service ! One more point: The Service Dept has always been terrific in all of my dealings with them. Tommy Hancock is one of the most knowledgeable, calm and even-keeled people that I have ever met. The way he handles his customers is equaled by few and surpassed by none ! Rusty's oversight and leadership are on display daily in the Customer Service Dept. Rusty, Tommy and Megan are an unbeatable team ! More

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Great experience. Sales and service are outstanding. They treat you like family and that's why I keep coming back. The old faces and the new ones make your experience the best. They treat you like family and that's why I keep coming back. The old faces and the new ones make your experience the best. More

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Happy Family Got the perfect van for our family 2017 Sienna. Tyrone picked out exactly what we wanted. Got our financing we needed . The entire process was Fas Got the perfect van for our family 2017 Sienna. Tyrone picked out exactly what we wanted. Got our financing we needed . The entire process was Fast & Friendly 1 Happy Family Michelle Hill More

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