Ryan Prince

Saw a great condition truck on their lot, went in and talked with Joey Pryor in sales. He was kind, courteous, and knowledgeable about the truck and the market. Got me more than a fair price and I ended talked with Joey Pryor in sales. He was kind, courteous, and knowledgeable about the truck and the market. Got me more than a fair price and I ended up taking the truck home that day! Traded in my old car and they gave me a great trade in value and got me into a great financial position. Ryan the sales manager was polite and Christian Z in finance made it easy to protect my investment! More

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This was my second dealership I visited and the experience was 100% better and the staff was very nice. Will be returning! experience was 100% better and the staff was very nice. Will be returning! More

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Good car selections very professional sales people excellent service and we’ll go back to the same dealer for my next car. excellent service and we’ll go back to the same dealer for my next car. More

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Friendly and knowledgeable. Was able to help with our purchase. Was very helpful walking us thru all of our options. Treated his staff well and took time to address any concerns Was able to help with our purchase. Was very helpful walking us thru all of our options. Treated his staff well and took time to address any concerns that they had. More

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There was an excellent support from Suburban Honda for choosing my 1st. Car. And GiGi you are the best at Suburban Honda. It was my most satisfactory experience at your place. choosing my 1st. Car. And GiGi you are the best at Suburban Honda. It was my most satisfactory experience at your place. More

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I wouldn't recommend this dealership to anyone. We bought a 2018 Honda Accord Touring on 08/07/23 on a Monday. We both agreed on the price after some negotiating. We gave them our credit card for t We bought a 2018 Honda Accord Touring on 08/07/23 on a Monday. We both agreed on the price after some negotiating. We gave them our credit card for the deposit, and they informed us that their finance office was closed at the moment so they would charge us the next day morning. They took our credit card details and didn't charge us on Tuesday, so we called on Wednesday and asked why we weren't charged, they told us everything was set, and the car was ours and that we had to make a cashier's cheque to the name of Suburban Honda. They also told us to send the insurance details to them. So, we took the insurance, cashier cheque, and all required documents to the dealership on Thursday at 2.30, as per our conversation. The salesman (Jon Quick) came and asked us about our license plate choice too. After, he told us he would go grab the car. After 10 minutes, the manager came and said sorry and that they had sold that car to someone else on Tuesday. We asked them why they told us to make a cashier cheque and to add the vehicle to our insurance when they had sold it to someone else, and their answer was insufficient and seemed like xx. They had said the salesman (Jon Quick) had forgotten to get the title from the manager and notify that he had sold the car. However, when we had bought the car, many other employees had witnessed it, so they could've also notified management. So, they probably just got a better offer the next day and screwed us over. All for being a family dealership. More

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Rude, Arrogant and Dismissive of customers as well as his staff. Visibly annoyed by my questions and suggestions. Very poor customer service. His staff approached ME about buying my car, I didn't/don't HAVE staff. Visibly annoyed by my questions and suggestions. Very poor customer service. His staff approached ME about buying my car, I didn't/don't HAVE to sell it. I was not treated with respect and did not end up selling them my 2017 Escape. More

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Sam & Alex made the entire car buying process quick & easy without coming across as pushy or high pressure. Very knowledgeable & friendly guys that I look forward to doing business with again in the futu easy without coming across as pushy or high pressure. Very knowledgeable & friendly guys that I look forward to doing business with again in the future! More

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His Help was top notch and clearly helped with my car and financing process. I will definitely recommend him to people for great selection of cars and suggests based on the experience or our need. financing process. I will definitely recommend him to people for great selection of cars and suggests based on the experience or our need. More

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