Ryanne Lamkin | Page 7
Service Advisor
Capital Ford of Wilmington
4222 Oleander Dr
Wilmington, NC 28403
69 Reviews
Write a Review69 Reviews of Ryanne Lamkin
June 07, 2023
Having a reoccurring issue with my car and Judith and her team have given excellent customer service. team have given excellent customer service. More
Other Employees Tagged: Judith Baird
June 07, 2023
Always great to go to the dealership! My issues are always resolved the same visit. Great prices. Great people My issues are always resolved the same visit. Great prices. Great people More
Other Employees Tagged: Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt
May 26, 2023
Easy to schedule an appointment Completed on time Communicated well Very good experience Recommend highly time Communicated well Very good experience Recommend highly More
Other Employees Tagged: Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt
May 24, 2023
Service personnel are helpful and take time to understand customer concerns to resolve issues to satisfaction. customer concerns to resolve issues to satisfaction. More
Other Employees Tagged: Jeff Grundy , Dylan
May 12, 2023
Interaction with service tech was great, but getting truck to the maintenance tech to be work on leaves something to be desired. My service order was a work in. My truck set on your lot for 11 days wi truck to the maintenance tech to be work on leaves something to be desired. My service order was a work in. My truck set on your lot for 11 days without being looked at. I felt there was a strong possibility a belt had shread so I went & looked at the truck & found that was th problem. We added this info to the service request. I asked another manager to get involved. The truck was brought in, diagnosed & repaired in about 4 hrs on the 12 day. It seems that the current system doesn’t allow for the priority (1st come 1st serve) be change to something else that makes since! I have purchased 8 vehicles from your dealership and would like to continue this in the future. More
Other Employees Tagged: Keith Stephenson