Dealership Experience
21 yrs, 9 mos
Industry Experience
31 yrs, 3 mos
Languages Spoken
English
67 Reviews
Write a Review67 Reviews of Saiful Islam
November 11, 2018
A customer-first car dealership The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Cl The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Clean, sleek offices and people you feel you can trust. Highly recommend the following team that patiently worked with me to get the leasing arrangement I needed--including car registration and insurance): Saiful Islam, Anthony Nesnick, and Jay Polanco. They all made it painless when it could have been instead a stressful business transaction. If you need to buy or lease a Mazda, check here first. More
Other Employees Tagged: Jay Polanco , Garrett Patton
November 09, 2018
Best experience I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their com I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their commercial this weekend on tv. I went and met with Saiful and let him know what I had planned on getting and that I was just browsing. He understood my needs and suggested I get the mazda3 sport. I saw the vehicle, test drove it. And fell in love! I also worked with Jim, Jay and Julio. They made the process so easy and treated me like family and a valued customer. Even upon entering the dealership, it’s beautiful, STATE OF THE ART!!! You guys, don’t sleep on this dealership lol. I came in to browse and left with a vehicle with the help of the wonderful staff at Koeppel Mazda. I’m in love with my vehicle!!! Thank you guys !!! More
Other Employees Tagged: Jay Polanco, Jim Mendez , Juilo Escobar
November 09, 2018
Great!!!! Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and be Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and beyond to make sure you get what you want. A real people person. Also brought someone else to him and also treated them like family. More
November 08, 2018
Great experience! Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any h Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any happier. I highly recommend everyone to visit this dealership. Their facility is beyond beautiful and their service is amazing! More
November 01, 2018
A good deal Very friendly group of people working in this location. It was my first time at this location but I have been searching for a car for some time. Most Very friendly group of people working in this location. It was my first time at this location but I have been searching for a car for some time. Most dealerships try to hustle you from the get go, others ignore you. I felt like they were very professional and listened to my wants and my criticism on cars, gave me options and were patiently waiting for whatever I choose. The entire process was very smooth, only took 3-4 hrs to get all paperwork and plates and inspection and everything pretty much done. Drove it home the same day. I worked with Jim Mendez and ended up dealing with the supervisor Saiful Islam. Both of them treated me well and took the extra incentive to make sure I was happy with everything. Definitely coming back again. More
Other Employees Tagged: Jim Mendez , Robert Frazier
October 30, 2018
A wonderful purchase experience Words goes beyond our amazing experience at Koeppel Mazda. Thank you Jim and Julio for helping us achieve this wonderful dream! They both were extre Words goes beyond our amazing experience at Koeppel Mazda. Thank you Jim and Julio for helping us achieve this wonderful dream! They both were extremely professional and informative regarding our transaction. First Jim look out to our needs and recommended different cars with different options. He went that extra mile to fullfil our expectations. Then, Julio explained really well our finance options and help us figure out which option to take. We are really pleased with the service and professionalism. We are definitely coming back! More
Other Employees Tagged: Jim Mendez , Julio Escobar (finance)
October 30, 2018
Excellent dealership, very happy with the whole experience I got a new CX-9 leased few weeks ago here, had to visit Koeppel multiple times while I was also visiting other dealers. I can say they are the best e I got a new CX-9 leased few weeks ago here, had to visit Koeppel multiple times while I was also visiting other dealers. I can say they are the best experience from every angle. They are not pushy sales people, very informative and make you feel they are there for helping you to get a great understanding of the vehicle choice, mazda knowledge. I worked with Jay and Howard (the owner) also helped me to understand the breakdown of the numbers over a very friendly and warm chat. Very happy with my experience there and would recommend to my friends eyes closed More
Other Employees Tagged: Jay Polanco
October 29, 2018
great experience We had a great experience with Saiful Islam and Rual Jiminiam in trading in our Mazda 3 for a new CX 5. We highly recommend them! We had a great experience with Saiful Islam and Rual Jiminiam in trading in our Mazda 3 for a new CX 5. We highly recommend them! More
Other Employees Tagged: Raul Jiminian
October 28, 2018
Fantastic dealership for first car purchase! When we started looking for cars, Koeppel Mazda was the first dealership we visited. We were greeted by Eduard, and quickly shown the options and the When we started looking for cars, Koeppel Mazda was the first dealership we visited. We were greeted by Eduard, and quickly shown the options and then taken for a test drive! Even though we test drove some other cars too, we were sold on the CX-5. They were very helpful and answered all our questions, helping alleviate a lot of the stress of buying a new car for the first time! Once we were finally ready to pull the trigger, the whole process went very quickly, and they even gave us some helpful advice for when we're ready to buy our next car! Will definitely be going back to Koeppel Mazda in the future. More
Other Employees Tagged: Robert Frazier, Eduard Delange
October 23, 2018
Excellent and professional experience from the beginning. This is my 11th Mazda since 1985. I only go to Saiful at Koeppel Mazda when purchasing a new car because he makes you feel like family. He listens t This is my 11th Mazda since 1985. I only go to Saiful at Koeppel Mazda when purchasing a new car because he makes you feel like family. He listens to all the concerns when purchasing a new car but never makes you feel rushed or pushed into any sale. He welcomes you into the dealership with open arms and a big smile on his face. The sales people in this dealership are very respectful and anxious to help. No one forces you into something you might not want. The experience from start to finish is smooth and enjoyable. There are not enough words to say how HAPPY I am with Mazda 11 - named Ruby Red. Keep up the great work! And see you again soon. More
Other Employees Tagged: Jim Mendez