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Mercedes-Benz of Midlothian
Midlothian, VA
844 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 03, 2024
I had my vehicle serviced and was provided a 2024 loaner.
They made sure my vehicle was correct before returning it to me.
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by LETEISHAGORDON
Verified Customer
Verified Customer
Employees Worked With
Mr. Rick (2), and Mr. Wilder
May 03, 2024
I was very disappointed in the follow up with the service
department. I could not get anyone to answer the phone for over 15 minutes. I did not receive any follow up on my vehicle, after it was dropped off
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by DJTOPE
Verified Customer
Verified Customer
Employees Worked With
Service Center - Travis and Scott
May 03, 2024
Fantastic experience with Sam.
Efficient, fun, helpful and thorough. Would recommend to anyone in the market for a new car.
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by Costa.Timothy
Verified Customer
Verified Customer
Employees Worked With
Sam Cates
Dealership Inventory (171 Vehicles)
Amenities
- After Hours Drop-Off
- Shuttle Service
- Free Loaner Cars
- Customer Lounge Area
- Free WiFi
- Cable TV
- Free Coffee
- Drive-In Service
- Authorized Parts Store
- Television
- Vending Machines
