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Shad Buchanan
Shad Buchanan at Gatorland Toyota
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Shad Buchanan | Page 3

Service Advisor

Gatorland Toyota

2985 N. Main St.
Gainesville, FL 32609

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4.9
364 Reviews

I started at Gatorland Toyota in 2010. My favorite part about my job is helping my customers with their vehicle needs. In my free time, I enjoy going to and watching car shows, NASCAR, NHRA, and F1! I look forward to many more years of helping my customers!

4.9

364 Reviews

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364 Reviews of Shad Buchanan

November 16, 2023

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Service with a detailed explanation of each recommendation with estimated time required and costs included. More

by wbjoiner
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Yes
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Nov 21, 2023

Gatorland Toyota responded

Thank you for taking the time to provide your feedback! Transparency and clear communication are essential in ensuring customer satisfaction. We look forward to serving you again.

November 10, 2023

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SHAD always does a terrific job with my 2015 RAV 4 car. I would never go to anybody else, and I am so appreciative of him!! 🤗😇 More

by stephlynn1004
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Yes
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Nov 13, 2023

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with Shad and our service team. We're thrilled Shad consistently does a terrific job with your RAV4, and we appreciate your loyalty. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service.

November 09, 2023

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Excellent customer service and car service. Service manager Shad Buchanan is always helpful and a pleasure to work with. More

by METGSVL
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Nov 10, 2023

Gatorland Toyota responded

Thank you for taking the time to share your positive experience! We're delighted you've had excellent customer service and car service with us. Shad is a valuable team member; we're thrilled to know he has been helpful and a pleasure to work with. We appreciate your feedback and look forward to providing you with continued exceptional service. Please feel free to reach out if we can assist you with anything else.

November 02, 2023

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Excellent customer service! I needed a screw or bolt added to the left side panel and Shad was able to have that completed while my car was there for service. More

by gatorjanetone
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Nov 02, 2023

Gatorland Toyota responded

Thank you for your kind words! We're glad to hear about your excellent customer service experience with Shad. Going the extra mile to address your needs is important to us. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing us!

October 23, 2023

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Shad is always great and takes great care of me and my vehicles and is always available to help me! More

by rmcginnis3
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Oct 24, 2023

Gatorland Toyota responded

We're glad about your positive experience with Shad! Thank you for choosing Gatorland Toyota!

October 23, 2023

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Shad is the man and I've been taking our fleet of vehicles to him, only, for the last almost 10 yrs. More recently, Devon is the man in the back of the house who is hands on all our Toyota & Lexus v More

by AbiMia
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Recommend Dealer
Yes

Other Employees Tagged: Devon

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Oct 23, 2023

Gatorland Toyota responded

Thank you for your loyalty and trust over the past decade! We greatly appreciate your kind words about Shad and Devon. They are both valued members of our team, and we're fortunate to have them. Your feedback means a lot to us. Thank you for choosing us for your vehicle needs!

October 07, 2023

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Took my car there for service and I was in an out. Thank you Shad for the great customer service !! More

by Southdade1
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Yes
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Oct 09, 2023

Gatorland Toyota responded

We're pleased you had a smooth and efficient service experience with Shad. We're glad to know you were satisfied. Please don't hesitate to reach out if you need anything else or have further feedback. Thank you for choosing us for your automotive needs!

September 28, 2023

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We had an excellent experience at Gatorland Toyota. Eric Coale was very knowledgeable and professional. My husband and I did not feel pressured at all. Thank you Eric!!!! More

by PAULADRAGUTSKY
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Coale

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Sep 29, 2023

Gatorland Toyota responded

Thank you for sharing your excellent experience at Gatorland Toyota! We're thrilled that Eric provided you with knowledgeable and professional service. It's great to know that you and your husband felt comfortable and not pressured during your visit. We'll be sure to pass along your kind words to Eric. Enjoy your new vehicle!

September 23, 2023

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Gatorland service has exceeded our expectations in both service and professionalism each and every time More

by scottboothesr
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Yes
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Sep 25, 2023

Gatorland Toyota responded

Thank you for your kind words and for choosing Gatorland Toyota for your automotive needs. We're thrilled our service and professionalism have consistently met or exceeded your expectations. We look forward to serving you again!

September 20, 2023

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Shad was amazing. We had a unique situation he handled it professionally. he coordinated with my self and the other party involved. More

by Mes1117
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Yes
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Sep 20, 2023

Gatorland Toyota responded

Thank you for your kind words about Shad! We're pleased he handled your unique situation with professionalism and effective coordination. We appreciate your feedback and look forward to assisting you again.

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