Shad Buchanan | Page 36

The service was prompt and the representative courteous. There was good communication and I left feeling as if my needs were met to the best of there abilities. There was good communication and I left feeling as if my needs were met to the best of there abilities. More

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Considerate Service Shad greeted me as a valued customer and friend. He was prepared to explain the services, and the price. He also explained a recall on my vehicle. Shad greeted me as a valued customer and friend. He was prepared to explain the services, and the price. He also explained a recall on my vehicle. My car was completed in a timely manner and I was blessed by the discount Shad was able to extend to me. Thanks Shad and service department. More

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Great service! Friendly knowledgeable staff. Thanks Mr. Shad and thank you to Gatorland Toyota😊 I will go back to Gatorland. I would recommend this dealership! Shad and thank you to Gatorland Toyota😊 I will go back to Gatorland. I would recommend this dealership! More

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After taking my vehicle to over two different locations they were able to quickly diagnose and repair my vehicle. The lines of communication were awesome. they were able to quickly diagnose and repair my vehicle. The lines of communication were awesome. More

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Oil change found leaks. Leaks found and repaired during oil change-very quick and professional. Shad Buchanan was excellent. A part had to be ordered but was installed early Leaks found and repaired during oil change-very quick and professional. Shad Buchanan was excellent. A part had to be ordered but was installed early the following morning. More

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I ROBERT BROUGHT A NEW CAR. I'M VERY PLEASED WITH IT. THE STAFF WORK HARD TO GET ME THE CAR I DESIRED AND COLOR. I'M VERY PLEASED WITH IT. THE STAFF WORK HARD TO GET ME THE CAR I DESIRED AND COLOR. More

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Thank you Shad, you are always top notch. I appreciate your professionalism and your personal interest in making sure my auto is well taken care of. Gatorland is lucky to have you on their team! your professionalism and your personal interest in making sure my auto is well taken care of. Gatorland is lucky to have you on their team! More

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we have bought 3 tundras an one senica form gator land we have used Shad Buchanan for our service advisor for the last two We have never had to weight over a few minutes getting waited on. He has always had have used Shad Buchanan for our service advisor for the last two We have never had to weight over a few minutes getting waited on. He has always had a smiling face an a warm greeting when we come by. He had also made sure we never had to wait but the minumal time for our auto service. he's a great asset to your service Dept.He realy puts the customer 1 st More

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I want to peronally commend Gatorland Toyota and I want to peronally commend Gatorland Toyota and expecially service employee Shad Buchanan. Our service department experience is via phone call. I want to peronally commend Gatorland Toyota and expecially service employee Shad Buchanan. Our service department experience is via phone call. I called him this morning about our 2004 Toytoa Solara SLE Convertable which we purchased new from Gatorland Toyota in April 2004. We remain the original owners (we retired to Kingsland, GA in 2007) and have only 36,500 miles on this vehicle. We have never had a minutes trouble with this car, but yesterday when my husband was going to use this car on an errand, the car was "as dead as a doornail". Nothing....wouldn't start, no interior lights/chimes, nothing! After reviewing the owner's manual, checking battery connections, and trying alternative keys, we were at the point we needed some expertise. Hence, my phone call to the service department today. Shad answered the service department phone with a friendly voice and listened patiently to me regarding what we had already tried. Shad made the suggestion that we have the battery checked out. Based on what we told him, he felt like this could be the problem. I thanked him for his time and knowledge and told him we would give this a try. My husband and I removed the old battery, had it checked at a local auto parts store (IT WAS DEAD), then purchased and installed a replacement battery ourselves and are happy to report we are "up and running". Thanks Shad and Gatorland Toyota Service Department for SERVICE AFTER THE SALE (AND AT NO CHARGE TO BOOT).......8 YEARS LATER!!! With warm regards and much thanks! Beverly & Marvin Miller Kingsland,GA More

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I purchased my 2010 Tacoma from Gatorland Toyota last spring. Service Advisor Shad Buchanan has handled arranging service for my vehicle for the past year. He is very polite and professional. Both app spring. Service Advisor Shad Buchanan has handled arranging service for my vehicle for the past year. He is very polite and professional. Both appointments have been handled in a timely manner. The waiting area for customers is very pleasant and the entire staff at Gatorland Toyota have been extremely accomodating to me. I WILL RETURN!!!! More

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