Shane Dobert

Excellent service, helpful receptionist, very pleased, will return,like notifications of service liked coffee and snacks will return,like notifications of service liked coffee and snacks More

by KLUCITAS Verified Customer Verified Customer

Helpful 0

Report | Print

Enjoyed the complimentary uber shuttle service and the pleasant demeanor presented at the service counter. pleasant demeanor presented at the service counter. More

by bobbyb1994 Verified Customer Verified Customer

Helpful 0

Report | Print

Since purchasing my 2022 Tucson in Jan. 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great servic 24, the car starter worked intermittently. Shane helped me with this. He is very customer friendly, respectful, and informative. He is a great service employee. Sharon Thomas More

Helpful 0

Report | Print

Friendly, professional, punctual. A few words that come to mind when dealing with Matthews Hyundai of Schenectady. A few words that come to mind when dealing with Matthews Hyundai of Schenectady. More

by MEYXTRA Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and efficient service. Easy to schedule an appointment. Efficient reminder system for the appointment. Easy to schedule an appointment. Efficient reminder system for the appointment. More

by j.mang Verified Customer Verified Customer

Helpful 0

Report | Print

Quick friendly and convenient. I will always bring my car there! Excellent customer service. I had a tire ordered and it was there the next day! Very satisfied I will always bring my car there! Excellent customer service. I had a tire ordered and it was there the next day! Very satisfied More

by hdugan87 Verified Customer Verified Customer

Helpful 0

Report | Print

Lies, liars, professional liars, lazy liars, lied to me every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they said yes, I asked service again and they tell me "well would you look at that"...lie Then they tell me I'm going to be without my car for next three weeks, I ask do you have any rentals, they say no, lie... Even if that's the truth it's not my problem you don't have a rental, Then you refuse to give me my car back, even though its in driving condition, you play this hostage game with my own car because you want to cash in on that warranty, So once I threatened to take my car back you give me a shuttle car, only after my threat, only after I had to take the bus to work for a week straight, when you could of done that to begin with, You guys told me my car would be done by Friday, you are a bunch of liars, it took an additional 10 days Word of advice just tell the truth, I will definitely let everyone I know or ever meet in the future how unprofessional your service department is, More

by LUISLCREYES Verified Customer Verified Customer

Helpful 0

Report | Print

I wasn't sure I'd like the transition from Fusillo to Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. More

by carliselovelady@outlook.com Verified Customer Verified Customer

Helpful 0

Report | Print

Matthews Hyundai have Always make us feel like we are valued customers. I appreciate their hospitality. valued customers. I appreciate their hospitality. More

by HUNTINGLATOUR Verified Customer Verified Customer

Helpful 0

Report | Print

Very easy to schedule and the people are pleasant The drop off process was smooth drop off process was smooth More

by nchurch87 Verified Customer Verified Customer

Helpful 0

Report | Print