Shane Dobert
Shane Dobert at Matthews Hyundai of Schenectady
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Shane Dobert | Page 4

Master Hyundai Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.5
40 Reviews

Dealership Experience

9 mos

Industry Experience

2 yrs, 9 mos

4.5

40 Reviews

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40 Reviews of Shane Dobert

December 04, 2023

Dealership Rating
Employee Rating

In and out very quickly Explained what the problem was and told me how long it would take More

by Bhazen1961
Recommend Dealer
Yes

Other Employees Tagged: Shane Dobert

Dec 05, 2023

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

November 08, 2023

Dealership Rating
Employee Rating

Very knowledgeable and dependable. The service is remarkable and the team is awesome at Matthews Hyundai of Schenectady. Global. More

by DEANBAKER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

November 04, 2023

Dealership Rating
Employee Rating

Dominque was great she kept me informed during the service she was friendly and turn a bad situation pleasant. More

by JESSICAINVLIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Matthews Hyundai of Schenectady responded

We're so glad to hear that Dominique took great care of you! We appreciate your business and the perfect review!

November 03, 2023

Dealership Rating
Employee Rating

Excellent service ! I was treated with the professionalism you would expect at a dealership . 5 stars all around ! More

by ameraussie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

November 03, 2023

Dealership Rating
Employee Rating

They are very professional and concerned for the customer. I was very pleased with the outcome of the service More

by SNACKINGTURLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domonique Scott-Henry

Nov 15, 2023

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

November 01, 2023

Dealership Rating
Employee Rating

Poor communication. Had my car for 9 days to fix sensors. They kept telling me tomorrow or the next day. Had to call daily for updates. More

by lisasmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2023

Matthews Hyundai of Schenectady responded

Hi Lisa- We are actively looking into your visit and someone will be reaching out in an effort to resolve matters.

October 26, 2023

Dealership Rating
Employee Rating

Nick in service was great and very professional thank you Nick.i would use this l service I would Most definitely use Matthew's again More

by SUNNYS_DELIGHT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Fear

Oct 30, 2023

Matthews Hyundai of Schenectady responded

We're so glad to hear that Nick took great care of you! We appreciate your business and the great review!

October 18, 2023

Dealership Rating
Employee Rating

We are so happy with the professional team and work done by Matthews Hyundai. From the moment we walked in until we drove away in our new Santa Cruz to the first service done on it Matthews Hyundai have tre More

by RPARKER5700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We truly appreciate your business and the great review!

October 17, 2023

Dealership Rating
Employee Rating

I was surprised when I found out I had a $100 deducible on my warranty. I thought when Matthew’s took over this dealership that they would honor the warranty, The individuals working at Matthew’s were prof More

by Lincolnlog060917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Matthews Hyundai of Schenectady responded

Please give General Market Manager, Mike Capadona a call at 518-847-0800. Your business is important to us and we want to make sure that everything is transparent.

October 06, 2023

Dealership Rating
Employee Rating

Was very pleased that the appointment time was accurate for wait time. My car was completed on time and I was out more quickly than I expected! Staff was very pleasent and helpful. More

by LFENGSHUI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

...
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