Shanise Craft
Shanise Craft at Banister Ford of Marlow Heights
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Shanise Craft | Page 2

General Sales Manager

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.5
28 Reviews
4.5

28 Reviews

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28 Reviews of Shanise Craft

June 16, 2023

Dealership Rating
Employee Rating

Loved my experience to the fullest. Highly recommend The New Banister Ford of Marlow Heights. Thank you Shanise & Ayonia More

by NewCustomer2023
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ayonia

Jun 16, 2023

NewCustomer2023 responded

All wants well

Jun 16, 2023

NewCustomer2023 responded

Thanks 😊 🫂 for all you do

June 15, 2023

Dealership Rating
Employee Rating

Just left this place with a 2020 equinox. After two days of looking for a vehicle Shanise and Gerecia were provide me with exceptional customer service. All no turned I to here’s your keys to More

by Smosley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback & kind words. We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

June 11, 2023

Dealership Rating
Employee Rating

The help I received at this dealership was exceptional. Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be comi More

by aneesa.reeves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Banister Ford of Marlow Heights responded

Thank you Aneesa! We are happy to know that you had a pleasant customer experience! Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

June 10, 2023

Dealership Rating
Employee Rating

The customer service here is superb! Get your vehicle here and get here fast. You will not be disappointed! More

by Tilysha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sherrill Smith, Chin Anasoh

Jun 13, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We appreciate your 5-star rating! Thank you for choosing The New Banister Ford of Marlow Heights!

June 10, 2023

Dealership Rating
Employee Rating

This is the 5th vehicle my family and I have purchased from Banister. I expected a long wait and the normal run around. However, this time I was surprised at the prompt service and professionalism sho More

by Shawnhunter1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Banister Ford of Marlow Heights responded

We are eternally grateful for your customer loyalty, Shawn. We are thankful to continue to earn your business here at Banister Ford!

June 08, 2023

Dealership Rating
Employee Rating

Bought my last three cars from Ford Matlow Heights and was not happy with final purchase More

by MJNJYG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sherrill Smith

Jun 09, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, we are sad to hear that you did not have a good experience. We would like to know & hear about your experience directly from you. At your earliest convenience please reach out to our management at 7579165229. Thank You!

June 03, 2023

Dealership Rating
Employee Rating

The dealership was nice and clean. The employees were polite and helpful and I didn't feel pressured to just get any car. Ayonia Allen was down to earth and professional all at the sam More

by swannee_kds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Baig , Ayonia Allen

Oct 02, 2023

Banister Ford of Marlow Heights responded

Your kind words are greatly appreciated! We are happy to know that you had a pleasant customer experience during your recent visit. Let us know if you have any other questions. Thank you for choosing The New Banister Ford of Marlow Heights !

May 28, 2023

Dealership Rating
Employee Rating

Mr. Anthony and Ms. Evelyn displayed outstanding consumer service throughout the entire process. I am thrilled I chose Banister Ford. More

by reesie1861
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Betancourt, Sajjad Ali , Richard Bledsoe, Mr. Anthony

May 30, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated by our team. We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

May 16, 2023

Dealership Rating
Employee Rating

Everyone involved with me making the purchase of the 2023 Ford Expedition were patient, professionaland, dedicated. More

by BCRUMB272
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sajjad Ali

May 17, 2023

Banister Ford of Marlow Heights responded

Congratulations on the purchase of your new vehicle! We are grateful to be able to earn your business here at The New Banister Ford of Marlow Heights!

May 17, 2023

BCRUMB272 responded

bcrumb272@gmail.com

April 20, 2023

Dealership Rating
Employee Rating

Great experience except service after the sale - used car manager is a total fail. Poorly informed and failed to even try to understand my concern. Lost any future business or referrals. More

by djcase92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

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