Dealer Reviews
Cars for Sale
Dealer Log In
Shannon Hicks
Shannon Hicks
Master Certified Service Consultant
Lexus of Cherry Hill
1230 Route 73 South
Mount Laurel, NJ 08054
9 Reviews
9 Reviews
Write a Review
9 Reviews of Shannon Hicks
February 19, 2026
Excellent service center and salespeople. Well managed dealership and very personalized service. Staff always helpful and knowledgeable Well managed dealership and very personalized service. Staff always helpful and knowledgeable More
by mmsilver1
Other Employees Tagged: Tony LoBello, John Joseph
February 10, 2026
Courteous, prompt and pleasant employees at this dealership. Comfortable waiting area, very clean. Shannon kept me updated and took the time to explain all recommendations to me. dealership. Comfortable waiting area, very clean. Shannon kept me updated and took the time to explain all recommendations to me. More
by ronan432
January 06, 2026
Great customer service. Really take care of customers. Nice loaner cars. The service adviser was great and helped me diagnose a problem after I returned the next day witho Really take care of customers. Nice loaner cars. The service adviser was great and helped me diagnose a problem after I returned the next day without an appointment. More
by Dru
Other Employees Tagged: Christopher Rivera
December 13, 2025
Very welcoming place as well as helpful. Simon was amazing in all aspects of his job. Very caring, careful and understanding. Went completely out of his way to make sure that everything was Simon was amazing in all aspects of his job. Very caring, careful and understanding. Went completely out of his way to make sure that everything was to my satisfaction. His professionalism made the experience all worth it. More
by Sharon
Other Employees Tagged: Simon Haddad, Aaron Wade , Joe Ciaburri
December 03, 2025
Been using Lexus of Cherry Hill for almost twenty years. Service is always the best. This trip, Shannon Hicks (service advisor) was very good and listened to my concerns. Work was done quickly. Service is always the best. This trip, Shannon Hicks (service advisor) was very good and listened to my concerns. Work was done quickly. More
by Larry D
October 19, 2025
Jamie has good communication skills and is very knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! More
by tnortongm
Other Employees Tagged: Wayne Gross, Christopher Rivera, Jamie Pratt, Jamie Robinson-Lind, Ginger Ruby, Fred Eller, John Joseph, Jonathan Serrano, Michael Salbo
September 23, 2025
Jamie Robinson is the absolute best - always trust her with my cars. Very know and friendly. with my cars. Very know and friendly. More
by earls4u
Other Employees Tagged: Wayne Gross, Christopher Rivera, Jamie Pratt, Jamie Robinson-Lind, Ginger Ruby, Fred Eller, Jonathan Serrano, Michael Salbo
August 05, 2025
We have owned a 2003 GX470 and currently own a 2014 GX460 both purchased from Cherry Hill Lexus and have always used this dealership for service where the technicians have incredible expertise. On this recen both purchased from Cherry Hill Lexus and have always used this dealership for service where the technicians have incredible expertise. On this recent visit we had the pleasure of working with Shannon as our SA. He was very welcoming and took good care of us, keeping us informed on the cost, and progress of the work. We have been happy customers for 23 years because of the superior Lexus brand and the outstanding staff across all departments. More
by Deb Ilkowski
