Shawn Saunders | Page 59

I've been incredibly pleased with my used car purchases and repair service provided by Bourne's Auto Center. Shawn Saunders is a knowledgeable, approachable professional who always makes time for customer and repair service provided by Bourne's Auto Center. Shawn Saunders is a knowledgeable, approachable professional who always makes time for customers and genuinely cares that you are getting the best possible service and attention. In addition, Shawn was a tremendous help to me as he has a strong background regarding Infiniti vehicles. He helped me quite a bit, patiently answering the questions that I had. Without coercing me in any way, he gave me a good, honest comparison of the Acura vs. the Infiniti - and when I asked his opinion, he felt that the Infiniti had the slight edge. Shawn's endorsement helped move me in the direction of the Infiniti. But, then I drove the car and did my own research. And, it was a no-brainer - purchasing an Infiniti from Bourne's was an easy decision. The combination of their lower prices, excellent service dept. (Mike Clark is an asset to Bourne's - he returns calls and provides an understandable explanation of work that is needed - in addition, in the past, he has been more than fair, at one point, conducting an evaluation of a vehicle that I owned and never charging me - a good guy on top of it all). Scott Phillips was the sales rep. who assisted me with finalizing the purchase of my Infiniti. Scott was extremely helpful, got me answers to questions re: the car, streamlined the purchase and vehicle registration procedures so all I had to do was show up to pick up the vehicle. I like the experience of working with Bourne's - the employees seem to work well together as they often step in for one another in seamless fashion when someone isn't available or its their day off. They also seem like hard-working people, which I respect. Lastly, there is no evident competition for customers between them (for commissions) so there isn't a cutthroat type environment which makes for a more pleasant atmosphere for the customer. For people in the market for a car, I highly recommend Bourne's without reservation. Also, for service of a vehicle, Bourne's is the place I trust. More

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Bourne's was recommended to me by a family friend and now I will recommend them to anyone looking to buy a car! Every single person in the place was friendly, kind and had a smile on their face. They were ve I will recommend them to anyone looking to buy a car! Every single person in the place was friendly, kind and had a smile on their face. They were very understanding of my financial limits and had quite a large selection of cars to choose from. THey have a "no pressure" approach which takes a lot of the stress out of car shopping. More

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We needed to buy a car to replace our previous auto (purchased new). This was our first experienced bying used and were already discouraged about the financing inquiry from our bank of 30 years. Even (purchased new). This was our first experienced bying used and were already discouraged about the financing inquiry from our bank of 30 years. Even though we had enough money with them to buy the car several times over they offered us a rate that was quite frankly, insulting. Thank goodness we had seen a vehicle on Bournes web site and test drove it. We dealt with David Olson and Shaun Sanders. Every process went smoothly, professionally and absolutely no pressure was there. EVERYTHING, absolutely EVERYTHING was taken care of from trade in, fantastic financing, to delivery of a great car!! While we waited for our vehicle to be prepared we asked every customer that waited with us if they were happy with their experience and everyone we spoke with said they are an honest bunch and would not go anywhere else. After what was a very tough begining hunting for financing and the right auto we are convinced we made the right choice, no wonder the place is so busy and amazed at how smoothly they can match folks with the right vehicle in such a pleasant easy way. More

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Impecable performance, quality care and timely service is what I experienced at Bournes Auto center. From the moment I drove onto the lot until the moment I drove off in my new vehicle. I was pleased with e what I experienced at Bournes Auto center. From the moment I drove onto the lot until the moment I drove off in my new vehicle. I was pleased with every attention to detail and effort that was made by this outstanding crew. They were able to provide me with the exact car I was looking for without the typical "BS" you recieve from New and used Dealers. Having only been a "new car owner" this experience changed my outlook. I will never buy a new vehicle again. There website was user friendly and also aided in my search by giving me the information that i needed before walking in the front door!! I am pleased to say that I will only take my business to Bournes! You should too! More

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I had heard great things about Bournes. Three members of my family bought cars there so I did have some references. Everyone there was very helpful and did their best to accomidate me make this process as e my family bought cars there so I did have some references. Everyone there was very helpful and did their best to accomidate me make this process as easy as possible. I would definitely recommend this dealership to anyone looking to buy a used car! Thank you again! Regards, Marissa E. Lima More

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I liked the no hassle way of doing things. Everybody I dealt with seemed knowledgable and willing to answer any questions that I mat have had. No surprizes throughuot the process. All in all a fantastic c dealt with seemed knowledgable and willing to answer any questions that I mat have had. No surprizes throughuot the process. All in all a fantastic car buying experience. Bourne's will be the first place I go the next time I'm looking for a used car. More

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I found this dealership on the internet and scheduled a test drive. Before going to this dealership we visited several others and we had some terrible experiences with the customer service elsewhere. But test drive. Before going to this dealership we visited several others and we had some terrible experiences with the customer service elsewhere. But when we got there the customer service was very good and my wife and I were very satisfied with it. We liked the car and decided to make a security deposit to go back there next day. We closed the deal on the next day and so far (after two weeks), we are very happy with the car. We would definetly recommend this dealership to our friends. In fact, if we decide to buy another car in the future, we would certainly go back there first. More

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Everything was fabulous!! Mike and Shawn were great to work with. Everybody was extremely friendly anytime I came in or called. I highly recommend Bourne's to everyone. The web site is also a great too work with. Everybody was extremely friendly anytime I came in or called. I highly recommend Bourne's to everyone. The web site is also a great tool that I used constantly!! Thank you everyone at Bourne's for making this process so smooth!! More

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