Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Stefanie Petine
My Review of Park Ave BMW:
If you have a BMW and are wondering who should be in charge of its service, stop looking and ask for Stephanie at Park Ave. Im on my fifth BMW now, and Stephanie has been with me every step of the way. No matter the problem, big or small, Stephanie goes out of her way to make sure the process is as seamless as possible. If for some odd reason its not covered by warranty, she always makes sure that you get the best possible price and the quickest turnaround time.
The best part is that she keeps you informed every step of the way. No need to wait by the phone. Whether by email or calls, shes always on top of where your car is within the service process and if she thinks your cars not going to be ready...shell tell you hours in advance so there is no need to kill the rest of your day.
Overall, always a great experience.
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