Steve LaGesse
Steve LaGesse at Toyota of Bourbonnais
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Steve LaGesse | Page 4

Service Director

Toyota of Bourbonnais

555 William Latham Dr.
Bourbonnais, IL 60914

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5.0
63 Reviews

I am married with 3 beautiful children and 4 amazing grandchildren. I coach softball and love to play sports with golf and basketball being my favorites! I enjoy the daily challenges that the automotive industry has but helping people with their concerns on their vehicles is what our service team number one goal is!

Dealership Experience

8 yrs, 11 mos

Industry Experience

43 yrs, 1 mo

Specialties & Trainings

GM, Toyota, Volkswagen Certified Service Manager

5.0

63 Reviews

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63 Reviews of Steve LaGesse

August 03, 2018

Dealership Rating
Employee Rating

Check your tires! I brought in my 2016 Avalon for a 20, 000 mile warranty check-up which includes an oil change, tire rotation, etc etc. The day before I had detailed t More

by Tireless
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Sep 08, 2018

Toyota of Bourbonnais responded

We appreciate sharing your experience and letting us know when something is not done a hundred percent to your satisfaction. If we never hear about it and we could never check our procedures. Looking into this we had noticed that same scuff mark on multiple tires. However when your concern was brought to the attention of a manager who also looked at the scuffs we proceeded to do the rotation again which may have left the tires in their original position. We will be sure to keep a closer look. Furthermore unfortunately the Toyota Care maintenance does not include cabin air filters. It does include the fluids the oil filter tire rotations and synthetic oil. We would like to see that program include cabin air filters sometime in the future as well. We do appreciate your business and would look forward to continued opportunity to exceed your expectations

July 13, 2018

Dealership Rating
Employee Rating

Best in town I have been to 2 other dealers (Ford - horrible - and GMC - ok) in the area for a purchase (new and used) and they can not even come close to the ser More

by Gascard Anderson 1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brent Dolliger

July 08, 2018

Dealership Rating
Employee Rating

Truck of My Dreams My search for a used truck was sucessful thanks to Rob Reus and he was very professional and helpful and took his time with me. I am grateful for the More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Reus

June 16, 2018

Dealership Rating
Employee Rating

Very professional and patient. Kavere Louis was very patient as I went through the process of deciding upon which automobile I would buy. KL was also very professional in his approa More

by Chipster0622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand , Kavere Louis, Todd Zummallen

May 14, 2018

Dealership Rating
Employee Rating

Good deal! I love Janelle, she has taken care of me over the years and I would highly recommended going to see her for your next vehicle. She is honest and reall More

by myperky35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach

May 12, 2018

Dealership Rating
Employee Rating

Love my new Toyota Went in to check on a used 2017 car. Jason was very helpful. Listened to what I wanted and wasn’t pushy. I ended up buying a new car and it was a g More

by On the move
Recommend Dealer
Yes

Other Employees Tagged: Jason Connor, Dave Sosnowski

February 05, 2018

Dealership Rating
Employee Rating

Service Visits The folks in the service department have been very attentive to my service needs. When I've chosen to wait for my vehicle they don't forget you in t More

by "Knep"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Lach , Jackie Wise

January 06, 2018

Dealership Rating
Employee Rating

Professional, friendly, and reliable After buying and leasing from David Bruce for the last 30 years, Janelle Hindmand is a very professional, Knowles and reliable salesperson at the tim More

by Scubydiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach , Jackie Wise

January 05, 2018

Dealership Rating
Employee Rating

The best sales and service experience! I bought a used 2006 Toyota Tundra from David Bruce Toyota. I am very happy with the purchase and the vehicle is terrific. I sent the truck to the s More

by Toyotadude2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand , Dave Sosnowski

December 02, 2017

Dealership Rating
Employee Rating

Very competent and fair people(also nice) Travelled 2 hours to this dealership. It my second car from this dealership due to my very good experience 7 years ago. Janelle is a great person to d More

by albanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand

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