![Steve LaGesse at Toyota of Bourbonnais](http://cdn-user.dealerrater.com/images/dealer/36327/employees/40332c2d05a3.jpg)
Steve LaGesse | Page 4
Service Director
Toyota of Bourbonnais
555 William Latham Dr.
Bourbonnais, IL 60914
I am married with 3 beautiful children and 4 amazing grandchildren. I coach softball and love to play sports with golf and basketball being my favorites! I enjoy the daily challenges that the automotive industry has but helping people with their concerns on their vehicles is what our service team number one goal is!
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
43 yrs, 1 mo
Specialties & Trainings
GM, Toyota, Volkswagen Certified Service Manager
63 Reviews
Write a Review63 Reviews of Steve LaGesse
August 03, 2018
Check your tires! I brought in my 2016 Avalon for a 20, 000 mile warranty check-up which includes an oil change, tire rotation, etc etc. The day before I had detailed t I brought in my 2016 Avalon for a 20, 000 mile warranty check-up which includes an oil change, tire rotation, etc etc. The day before I had detailed the front of the car , including the two front tires(only). Also noticed a scuff mark on the right front wheel. Upon entering the car after the work was completed I noticed the two front cleaned wheels and the scuff mark on the right front had not changed positions. Hence, the tires were clearly NOT rotated. I can't help but wonder if there was other work not performed and how often this practice takes place, unknowingly to other customers. The car was returned to the shop and the rotation was performed. But clearly my trust in David Bruce Toyota has been tarnished. More
July 13, 2018
Best in town I have been to 2 other dealers (Ford - horrible - and GMC - ok) in the area for a purchase (new and used) and they can not even come close to the ser I have been to 2 other dealers (Ford - horrible - and GMC - ok) in the area for a purchase (new and used) and they can not even come close to the service and professionalism of the David Bruce employees. I will never purchase another vehicle or get service from any other dealer in the area. David Bruce goes the extra mile always... More
Other Employees Tagged: Brent Dolliger
July 08, 2018
Truck of My Dreams My search for a used truck was sucessful thanks to Rob Reus and he was very professional and helpful and took his time with me. I am grateful for the My search for a used truck was sucessful thanks to Rob Reus and he was very professional and helpful and took his time with me. I am grateful for the courtesies provided to me. More
Other Employees Tagged: Rob Reus
June 16, 2018
Very professional and patient. Kavere Louis was very patient as I went through the process of deciding upon which automobile I would buy. KL was also very professional in his approa Kavere Louis was very patient as I went through the process of deciding upon which automobile I would buy. KL was also very professional in his approach making for a pleasant experience. I did not feel pressured. KL's colleagues also helped to make the experience pleasant especially Steve LaGesse of the Service Department who did not hesitate to make a brake adjustment. Todd Zummallen was also extremely professional and easy to work with. My wife learned of David Bruce last year and appreciated Janelle Hindmand's professionalism. Although she did not buy from Janelle, my wife promised her that when I was ready he would send me to David Bruce. I'm glad she did. More
Other Employees Tagged: Janelle Hindmand , Kavere Louis, Todd Zummallen
May 14, 2018
Good deal! I love Janelle, she has taken care of me over the years and I would highly recommended going to see her for your next vehicle. She is honest and reall I love Janelle, she has taken care of me over the years and I would highly recommended going to see her for your next vehicle. She is honest and really tries to meet all of your car needs. More
Other Employees Tagged: Janelle Hindmand, Steve Lach
May 12, 2018
Love my new Toyota Went in to check on a used 2017 car. Jason was very helpful. Listened to what I wanted and wasn’t pushy. I ended up buying a new car and it was a g Went in to check on a used 2017 car. Jason was very helpful. Listened to what I wanted and wasn’t pushy. I ended up buying a new car and it was a great experience. All the employees were friendly and helpful. I know I made a good decision as a Toyota always gets good reviews. More
Other Employees Tagged: Jason Connor, Dave Sosnowski
February 05, 2018
Service Visits The folks in the service department have been very attentive to my service needs. When I've chosen to wait for my vehicle they don't forget you in t The folks in the service department have been very attentive to my service needs. When I've chosen to wait for my vehicle they don't forget you in the waiting lounge, much appreciated! More
Other Employees Tagged: Steve Lach , Jackie Wise
January 06, 2018
Professional, friendly, and reliable After buying and leasing from David Bruce for the last 30 years, Janelle Hindmand is a very professional, Knowles and reliable salesperson at the tim After buying and leasing from David Bruce for the last 30 years, Janelle Hindmand is a very professional, Knowles and reliable salesperson at the time of sale and throughout the lifetime of the car. She remains committed to You the customer throughout. There is never a hesitation on her part to help you with any issue or need that arises. The service department offers the same quality of expertise. From Steve Lach and Jackie to my go to technician Patrick. All three offer a very personalized and highly knowledgeable experience when you need them most. It is because of these people that I have mentioned, that I continue and will continue to choose David Bruce for my car buying needs More
Other Employees Tagged: Janelle Hindmand, Steve Lach , Jackie Wise
January 05, 2018
The best sales and service experience! I bought a used 2006 Toyota Tundra from David Bruce Toyota. I am very happy with the purchase and the vehicle is terrific. I sent the truck to the s I bought a used 2006 Toyota Tundra from David Bruce Toyota. I am very happy with the purchase and the vehicle is terrific. I sent the truck to the service department before picking it up and the service manager Steve took very good care of my truck with some service items. More
Other Employees Tagged: Janelle Hindmand , Dave Sosnowski
December 02, 2017
Very competent and fair people(also nice) Travelled 2 hours to this dealership. It my second car from this dealership due to my very good experience 7 years ago. Janelle is a great person to d Travelled 2 hours to this dealership. It my second car from this dealership due to my very good experience 7 years ago. Janelle is a great person to deal with More
Other Employees Tagged: Janelle Hindmand
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