Steve Nevitte
Steve Nevitte at Mercedes-Benz of Annapolis
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Steve Nevitte | Page 3

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Steve Nevitte

October 24, 2023

Dealership Rating
Employee Rating

This dealership is amazing I wouldn't go anywhere else! ! I honestly was gonna go back to Audi but because of the customer service I receive I am Benz for life.....thanks guys!! More

by Rj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood

October 14, 2023

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Thank you again Alex for outstanding work. Thank your co-workers for all their help. More

by Cyberguy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 16, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Safe travels!

October 12, 2023

Dealership Rating
Employee Rating

on Friday, Oct 6, I called service. I have a flat tire and requested talking to a service person. Ronan, was my usual contact, he was out on leave, and Steve would get back with me. W More

by missmd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 12, 2023

Mercedes-Benz of Annapolis responded

missmd1, We apologize for the miscommunication and thank you for speaking with our Service Manager, Kevin McConnell, about your experience. We appreciate your feedback and strive to provide the highest level of customer service to our clients. Please feel free to reach out to Kevin at +1 (443) 875-0275 or kmcconnell@mileone.com should you need anything in the future. Thank you.

September 15, 2023

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I have always received excellent service from this dealership! This most recent visit was because of a recall. Steve Nevitte made sure that I had the right loaner, kept me apprised of the service to b More

by LoveMyCar2016
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Casey Duffy

Sep 17, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2023

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Employee Rating

Steve was absolutely awesome at a time that I really needed him to be!! Accommodated my hectic schedule with the receipt of my vehicle without putting me in an impossible situation! Please let his sup More

by RL
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Sep 14, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Our team is available should you require any extra help.

Sep 14, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2023

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Employee Rating

Steve n Ronan were great service advisors. They made sure that my truck was repaired properly with quality work. I thank them both for their service. The dealership itself is a great place to More

by davinalee192
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood

Aug 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

Aug 30, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

August 21, 2023

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Employee Rating

Steve took great care of getting the car in shop and returned to us in a timely manner More

by benhofheimer
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2023

Mercedes-Benz of Annapolis responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle.

Aug 28, 2023

Mercedes-Benz of Annapolis responded

Hi, Benhofheimer, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2023

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Employee Rating

Alex Clothier is always on step ahead of me. He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't co More

by Cyberguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

July 21, 2023

Dealership Rating

I had been given a different advisor when I first came to Annapolis Mercedes, it was not a pleasant experience. Steve was assigned to me after & has gone above and beyond every time my car has needed service More

by Mrssampson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Annapolis responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2023

Dealership Rating
Employee Rating

Steve is knowledgeable and personable. Great experience as usual! I will be back for future services. More

by Orion
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood

Jul 03, 2023

Mercedes-Benz of Annapolis responded

Hi Orion, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

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