Steve Zion Jr at Toyota and Scion of Wallingford

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Bush, Gloria Fernandez, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
I went to Toyota of Wallingford looking for a used truck. I found one I really like the salesmen Mike Bush was very helpful and not your typical annoying pushy car salesman. Gloria the financial manger was very helpful we had one little disagreement, but it all worked out. I was unsure about the interest rate at the time, she told me she guaranteed it would be a number if I signed I was skeptical. I thought here we go another low life car dealer ship, but everything they said was the truth. It turned out to be very good experience purchasing my first truck and everyone was very help and honest. If anyone questions this staff’s honesty and integrity take a half mile ride down to Barbarian Nissan. You will run back to Toyota of Wallingford real fast. Toyota was my second stop and everyone was helpful an honest and I am very happy with my purchase.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mikolike, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
This has been the best dealership I have ever worked with. The staff at every level has been the most professional, courteous, and friendly group that I have had the pleasure to work with. I recommend people to this dealership as often as I can and plan to continue to do so.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gloria Fernandez, Ron Jackson, Dan Roberts, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
Dan is an exceptional salesman. He has an innate ability to make one comfortable in his presence. This fosters the ability to speak your mind and not feel as is judgement may be upon you. He is honest, provides clarity and is willing to go beyond the scope of his position as a sales person even after the sale. This was evidenced by his extending an invitation to return to the dealership to assist with me with any questions I may have had about the tech equipment. Dan provided me with the best experience I have ever had when purchasing a new vehicle. The Sales Management team was superior as well, from Steve Jr., Rom Jackson and Stuart Heisler. The Toyota company and the Dealership are fortunate to have Dan as a member of their team.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Naeem Durrani, Gloria Fernandez, Leo Gallardo, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
I traded in my car for a used Prius. Naeem was tremendous in facilitating the deal, which was very fair relative to both purchase price and trade in value. He was also extremely helpful in familiarizing we with the Prius. Gloria was also a pleasure to work with in handling the transaction. Perhaps the best car purchase experience I have ever had.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Karen Carofano, Mike Cote, Katie Hunter, Ron Jackson, Paul Solomon, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
This has been the best dealership I have ever worked with. The staff at every level has been the most professional, courteous, and friendly group that I have had the pleasure to work with. I recommend people to this dealership as often as I can and plan to continue to do so.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill DiChello, Gloria Fernandez, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
My car is serviced here. I worked with the top people. Gloria in finance had
all my paper work ready, respected my wishes and didn't pressure me. Bill was
a gentleman and when I pushed him to ask for a better price he did. Steve Jr.
was courteous and wanted to provide me with a good experience. Jay did try to rationalize his price and used his sales speal, but backed off when I called him
on his speech, respected my opinion and worked with steve to give me a price I could live with. His drama was cute. I have come here for service for 6 years and I felt they wanted to keep my business. Of course since I was older and this is my 8th car, I am also wiser in my negotiation skills and am not the
easiest person. Based on consumer reports and the Kelley blue book, I felt I got a
good price, fair deal and came away happy with my decision and giving them my business.

The service office has been accomodating over the last 6 years. When their was an
error in charge that didn't include the coupon I handed in, Karen made it right in
a timely fashion. Bob, casey and Kate have all helped me with service. The location,
having a loaner available, their willingness to give me coupon or the 10 % discount with a coupon has been great. If I forgot the coupon, or had an old one, they
honored it due to my history as a customer. they made the replacement of my tire
worry free and handled the warrantee well.

I have been two other times to this dealership, exploring buying a car, this is the
first time, I felt they didn't try to high pressure me and really wanted to give me the best deal. Of all the times I have dealt with the financial people, Gloria
treated me with the most respect and no hard sales. Bill was low key and I felt that
steve having him work with me rather than a neophite and recognizing I was referred by
the service department, insured my having a good experience. Although, Jay
sales managers role trying to justify his price, he treated me with respect,
was a gentleman and good humored and with my holding firm, met my needs graciously.
Lastly, the receipt of my car was impressive, the car was immaculate with a new
coat of paint. It was the best dealer prep of a used car, I have ever received

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Gloria Fernandez, Paul Solomon, Steve Zion Jr, Steve Zion Sr

My Review of Toyota and Scion of Wallingford:
We have been dealing with Toyota of Wallingford for years. They are they only people I trust to tell me the truth about the car and anything else we ask. I always tell other people to go only there because they are out standing with helping thier customers with buying a new, used car or just a problem with thier car. We just purchased a renewal on our extended warranty on our car which now gives up peace of mind. What is also so great about there is that everyone treats you with prespect this includes everyone from working on your car to Steve Sr. and Jr..

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sohail Butt, Gloria Fernandez, Ron Jackson, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
I purchased a certified owned car from the dealership and the entire team was extremely helpful. Even after the sales if I had a question they were quick to reply. EXCELLENT service. Getting finance approved was easy as well.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill DiChello, Leo Gallardo, Paul Solomon, Steve Zion Jr

My Review of Toyota and Scion of Wallingford:
Just over five years ago I purchased a 2007 Camry from Toyota of Wallingford. My purchase experience and the service provided by the dealership was exceptional. I had such a great experience that I didn't think twice about going to another dealership to purchase a 2012 Camry. I bought the new car a couple of weeks ago and everyone I worked with was friendly and patient. Thank you Leo and Bill for making this purchase experience easy and fun! Thank you Paul for making it so easy to walk through and sign the finance paperwork. Thank you Steve Jr. for answering any questions I had and spending time to show me how to use the new Camry features. I highly recommend that anyone looking for a new car should make Toyota of Wallingford their first and last stop for their purchase!

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