Steven Weir | Page 6

Wonderful experience. This was our first purchase of a Ford vehicle. The process was quick and easy. . Highly recommend Lombard Ford. Wonderful experience. Looking forward This was our first purchase of a Ford vehicle. The process was quick and easy. . Highly recommend Lombard Ford. Wonderful experience. Looking forward to working with them in the future. More

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Great car-buying experience We have bought more cars over the years than I care to think about, but this was hands down the nicest, most pleasant car-buying experience we have ev We have bought more cars over the years than I care to think about, but this was hands down the nicest, most pleasant car-buying experience we have ever had. Everyone we met was knowledgeable, friendly and helpful and completely free of the usual car salesman tactics. Every question we asked was given a direct answer, so we knew exactly what we were paying for the car and what was included. Even though it was late in the day when we arrived, the vehicle we purchased was given an oil change, the windows were etched, and the tank was filled before we left. It was after their normal closing hour when we left, but Steven still took the time to give a fairly comprehensive tutorial on how to use the various features on the vehicle before we left. And he even made sure the Sirius radio was active with a 3-month free trial, so we had music for our long drive home. And he pointed out a couple of local restaurants in case we wanted to eat before we started our journey! Our experience with Mike in finance was equally pleasant and hassle-free. Again our questions were answered directly, and we were given all the information we needed to make decisions. It was all just so easy. I had so dreaded having to get a new car because the process is usually so miserable, but these guys have set a new standard for what car buying should be - a pleasure! I would highly recommend them to anyone looking for a new or used vehicle. This is what car buying should be. More

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Excellent dealership Bought a second vehicle here both times excellent experience Steve Weir is a great salesman with great product knowledge. Loving the new truck would Bought a second vehicle here both times excellent experience Steve Weir is a great salesman with great product knowledge. Loving the new truck would highly recommend him More

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New car I drove from Massachusetts for a great deal on a Lincoln and drove home with my new car. Everyone was beyond nice and helpful to make it happen in one I drove from Massachusetts for a great deal on a Lincoln and drove home with my new car. Everyone was beyond nice and helpful to make it happen in one day! More

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Out of their way They went above and beyond to get me into a new car, appreciate everything they did. My credit was not the greatest but I drove away in a new car. They went above and beyond to get me into a new car, appreciate everything they did. My credit was not the greatest but I drove away in a new car. More

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Great Sales Staff; Service is Questionable The sales staff was wonderful and pleasant making the used car purchasing process straightforward. The car however failed to start during a pit st The sales staff was wonderful and pleasant making the used car purchasing process straightforward. The car however failed to start during a pit stop due to an old battery. I do not know how the service department missed such an obvious thing. I was stranded for hours before a tow truck could give me jump-start so that I could drive back to NY. Luckily, I bought the Ford extended service coverage, so I anticipate that the battery replacement, and any other repairs, will be covered. :\ More

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great dealership the team at Lombard Ford did a great job , i live a hour away and could not find a local dealer that compares . it was worth the drive the team at Lombard Ford did a great job , i live a hour away and could not find a local dealer that compares . it was worth the drive More

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Very pleasant! We traveled 40 miles to get to Lombard but they had the Expedition we were looking for - so we took the drive. Barbara & Steve took care of getting u We traveled 40 miles to get to Lombard but they had the Expedition we were looking for - so we took the drive. Barbara & Steve took care of getting us out for the test drive and then working on the numbers with Steve was easy and pressure-less. Delivery the next day was likewise easy and smooth. Mike in the business office explained everything and got us on our way. Even Rob Lombard got in the act by taking the time to personally thank us for the business. Very pleased with the new truck and very pleased to have purchased it at Lombard Ford. More

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Great Service!! Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth games. We tell him what we are looking for and he advises us with solid honest feedback. It’s great working with Steven. The service department is also fantastic. No games. Honest and professional service team with great customer service skills. We will definitely be back here again for more cars! More

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F150 Purchase I would hIghly recommend them. They treated me as if I were family. Everyone was very friendly and down to earth. The owner made time to say high an I would hIghly recommend them. They treated me as if I were family. Everyone was very friendly and down to earth. The owner made time to say high and thank you each time we were there. More

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