T.L Kays
T.L Kays at Mercedes-Benz of Daytona Beach
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T.L Kays | Page 2

Master Certified Sales Professional

Mercedes-Benz of Daytona Beach

1188 N Tomoka Farms Rd
Daytona Beach, FL 32124

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4.7
96 Reviews
4.7

96 Reviews

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96 Reviews of T.L Kays

March 02, 2024

Dealership Rating
Employee Rating

Excellent service and follow up. .I will definitely do business again with the dealership in Daytona Beach More

by RWPFL
Recommend Dealer
Yes
Mar 04, 2024

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2024

Dealership Rating
Employee Rating

Professional and courteous! TL was the best to work with and I love my E450 More

by cshuman61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 26, 2024

Dealership Rating
Employee Rating

Great experience with TL and the team at MB Daytona Beach. They were communicative, informative, and made sure my out-of-state deal went smoothly. More

by mickeyendia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Brown

Feb 28, 2024

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2024

Dealership Rating
Employee Rating

Excellent service and honest accountable staff. Top notch treatment from check in to on the way home. Dan Barber, Joseph Drewes and company always take great care of us. More

by MLF rank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 16, 2024

Dealership Rating
Employee Rating

TK was excellent in Service,Sales, and follow up thru the whole process of buying the G model More

by RWPFL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 19, 2024

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 31, 2024

Dealership Rating
Employee Rating

Very easy to deal with and extremely helpful and informative. And always pleasant. A pleasure to work with. More

by JRA4858
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Joseph, Michael Iafanti

Feb 02, 2024

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

Dealership Rating
Employee Rating

The sales staff and service technicians at this dealership are exceptional! We've bought eight cars from this MB Dealership, and there's a high likelihood that we'll choose them again for future pu More

by K Smith
Recommend Dealer
No
Jan 19, 2024

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Daytona Beach. We would like to make this up to you if we still can. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (386) 675-4677 and we will do our best to make this better.

August 02, 2023

Dealership Rating
Employee Rating

Still waiting for the floor mats no answer bad service bad business is no honesty More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

September 26, 2022

Dealership Rating
Employee Rating

Bought a used car from them back in April sight unseen because I assumed they wouldn't sell anything short of stellar at a Mercedes Benz dealership. Unfortunately for me I was dead wrong. This car has had More

by Jayfel11
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 29, 2022

Mercedes-Benz of Daytona Beach responded

Hi, thanks for reaching out to us. Here at Mercedes-Benz of Daytona Beach we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you'd be willing, please contact our Manager at (386) 274-4775. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

Nov 26, 2022

Jayfel11 responded

Post 2: I had to bring the car back to the dealership for a shuttering at low speeds that has been present since I purchased the car. The car needs a new transfer case at a price of $8,600. All of these issues and the Mercedes Benz of Daytona still sold the car in this condition is more evidence that you should not do business with this company. Take your money elsewhere. Over 7 issues with this car in 7 months totaling over $15,000. Terrible business.

Jan 19, 2023

Jayfel11 responded

I reached out to Mercedes Benz of Daytona Beach to give them an opportunity to "make this right". The sales manager Geoff Martin's proposed solution was for me to trade the car back in for $30,000(paid $43,750 nine months ago) and pick out another vehicle to purchase. I picked out a vehicle that had an online purchase price of $62,875 and Geoff's offer was to sell it to me at that same $62,875 price. Overcharging me for a new car and expecting me to be okay with loosing 32 percent on a previously purchased lemon is not what I consider "making this right". Their response to my original review about "making this right" was a flat out lie to save face on this site. The truth is they had no intention on "making this right". This dealership should be ashamed of themselves for treating a customer like this but they couldn't care less so once again I advise anyone thinking of giving these snakes your money, to consider a more ethical dealership.

November 03, 2021

Dealership Rating
Employee Rating

Attempted to make an appointment to get my recall of the breaks done on my Mercedes Cargo Van. In addition, replace my right low beam replaced. I was told by the young lady in the dept that anything Sprin More

by jhark2011
Customer Service
Recommend Dealer
No
Nov 06, 2021

Mercedes-Benz of Daytona Beach responded

Hi, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (386) 274-4775 so we can work towards a resolution. Thank you!

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