Terry Torbet
Terry Torbet at Toyota of Richardson
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Terry Torbet | Page 2

Fleet Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
37 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

21 yrs, 1 mo

4.9

37 Reviews

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37 Reviews of Terry Torbet

February 12, 2020

Dealership Rating
Employee Rating

Great service. Painless purchase of a vehicle! Caring , patient and considerate team. We have been with them 10 years and 2 vehicles have been purchased. Terry torbet fleet manager was our sales person. More

by lauriecarreras
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams

Feb 13, 2020

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

January 13, 2020

Dealership Rating
Employee Rating

Been going back o their service department ever since I bought my Toyota. Initially I went through a few service staff, but I finally found a service rep that I can trust and count on - Brandon Phillips More

by Kimmie
Recommend Dealer
Yes
Jan 14, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

December 12, 2019

Dealership Rating
Employee Rating

Great exceptional services by Terry Torbet and Brandon Phillips. They my best approach to get exceptional suggestions to keep our cars in great sense. Thanks Brandon and Terry. More

by yourrafi
Recommend Dealer
Yes
Dec 12, 2019

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

November 18, 2019

Dealership Rating
Employee Rating

Terry Torbet and Lee Schuster Terry Torbet (sales) and Lee Schuster (service area) have made my dealings with Toyota of Richardson a five star experience over the last ten years an More

by Gerald Ware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 04, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 11, 2019

Dealership Rating
Employee Rating

Service advisors are great, particularly Lee Schuster. Scheduled an appointment and got in and out timely. Waiting room is comfortable with a few nice amenities. More

by igg4116
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 18, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 04, 2019

Dealership Rating
Employee Rating

Terry Torbet from sales makes the whole experience pleasurable by listening and telling me what he can do for me with exceptional professionalism. I am one of the worst car buyers “know what I want More

by sogle
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams

Nov 18, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 26, 2019

Dealership Rating
Employee Rating

Upfront with service needed and competitive in cost estimate I have owned three Toyota vehicles in the last 12 years. Toyota dealership has always been competitive in their cost when buying the vehicle as well a More

by Gerald Ware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 18, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 01, 2019

Dealership Rating
Employee Rating

Buying a vehicle. Since I’m not a big fan of car buying, this was a wonderful experience. Terry Torbet is the least stressful car salesperson there is. Thank you. More

by sterlingcpr@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 28, 2019

Dealership Rating
Employee Rating

This is my 4th car bought from Toyota of Richardson, TX. They continue to make buying a car easy and do not hassle you on pricing or trade in value. They have a great service department and treat their custo More

by Quadbuyer2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali , Brad Clark

Sep 09, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 03, 2019

Dealership Rating

Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% More

by jn
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jul 08, 2019

Toyota of Richardson responded

Hello Jn. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com, so we can discuss your concerns.

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