Terry Torbet
Terry Torbet at Toyota of Richardson
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Terry Torbet | Page 3

Fleet Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
38 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

4.9

38 Reviews

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38 Reviews of Terry Torbet

July 03, 2019

Dealership Rating

Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% More

by jn
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jul 08, 2019

Toyota of Richardson responded

Hello Jn. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com, so we can discuss your concerns.

May 20, 2019

Dealership Rating
Employee Rating

Lee gives superior service -TOR Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mil More

by Very pleased TOYOTA OF RICHARDSON customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Alan Bostley , Jeremi Chapman, Brad Clark, Dwain Dorsey, James Holloman, Scott MacDonald

May 21, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 01, 2019

Dealership Rating
Employee Rating

New Car Lease This is my second lease with Toyota of Richardson. Both Terry Torbet and Sayed Ali were very knowledgeable and professionalI highly recommend them. More

by Big Time Announcer 1957#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Mar 05, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 31, 2019

Dealership Rating
Employee Rating

Helpful Terry Torbet was patient and very knowledgeable. Terry called and made sure we had all the papers ready. He walked us though the car’s features. More

by Joy99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bayron Posas

Feb 04, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

November 13, 2018

Dealership Rating
Employee Rating

Buying from Toyota of Richardson My first time buying a Toyota was amazing! I’m so blessed to have had Terry find the vechike I was looking for, plus Nick was a fantastic in the finan More

by Jennsmith22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams

Nov 20, 2018

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

November 13, 2018

Dealership Rating
Employee Rating

Outstanding It was a very easy and pleasant experience .i feel I got a good price and very good explanation on how to use all the new electronics on my new car . More

by Togie2332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Penn, Nick Williams

Nov 20, 2018

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

November 04, 2018

Dealership Rating
Employee Rating

Perfect Every thing was just great. Lee is a very professional man. Terry Torbet is the best. I would definitely recommend this dealership to anyone. Keep More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Terry Torbet

Nov 08, 2018

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 26, 2018

Dealership Rating
Employee Rating

excellent experience. very knowledgeable and friendly Sales manager and the finance managers were knowledgeable, courteous and friendly. No pressure approach.friendly and courteous. Helpful in making sele More

by kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali , Naresh Lulla

Oct 29, 2018

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 05, 2018

Dealership Rating
Employee Rating

Sienna #3!! The salesman, Terry Torbet, did an excellent job. He also sold us our last car. Finance wasn't so pleasant and we left without a paid receipt for the More

by Travelers2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Oct 09, 2018

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 05, 2018

Dealership Rating
Employee Rating

Excellent! Terry provided excellent service and kept me up to date the whole time as my new truck was being built. The finance department was great and walked m More

by Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2018

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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