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Tito Barnett
Tito Barnett at Hall Honda Virginia Beach
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Tito Barnett

Service Advisor

Hall Honda Virginia Beach

3516 Virginia Beach Blvd
Virginia Beach, VA 23452

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Tito Barnett

April 19, 2024

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Employee Rating

Tido bulling me is not ok the way he approached me yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about bei More

by sherry.joice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Theresa Payne

Helpful 1
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Apr 23, 2024

Hall Honda Virginia Beach responded

Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive. It is our understanding you have been in communication with our Service Manager, Louis Vu, regarding your concerns. If we may be of further assistance, please do not hesitate to call Louis directly at 757.431.4358. Thank you.

Apr 23, 2024

sherry.joice responded

Service Manager- Louis I would like you to know first there is not a lose situation here as you should put it I’m not your employee, Tido is so therefore the bullying behavior has to stop, he started yelling/screaming at me I’m not a child, and I like to believe you are a professional person your job is to encourage, and teach, and train so Tido is a bully I bought my car there the same day for a expensive oil change, and my oil change light came on two days later please explain why, it needs to be taken care of immediately, I will continue to let everyone I know make them aware how I was bullied by a complete whole man, I know he would never approach a man the way he approached me, please train your staff.

Apr 23, 2024

sherry.joice responded

Tido at Hall Honda is a bully forward women only, he was upset because my brakes were fixed for free giving out false information about Honda/hall, if you want free service go to misleading Tido, he cost Honda I’m pretty sure lots of money now my oil lights on 2 days after being serviced please explain why.

Apr 24, 2024

sherry.joice responded

Service Manager Louis you are wrong if you think TIDO bullying a woman is okay, it’s not about win or lose it’s about making sure you teach, and encourage your staff not encouraging bad behavior also making sure ladies can enter into your establishment without being harassed/ bullied by your employe/ TIDO, when he gets upset and another side comes out that shows explosive behavior,I am not your staff I am a customer, ask your self would you like anyone talking like that to a female in your family , please correct TIDO’s behavior it’s not okay at all, minding my own business, and Tido aggressively attacked me with his words totally not called for. Service Manager you have always been professional so I hope you don’t ever let this happen to another lady coming in to get service.

Apr 24, 2024

sherry.joice responded

A report needs to be made because I was bullied and tapes need to be looked/listened to we would not be here if he was made aware of his explosive behavior.

Apr 24, 2024

sherry.joice responded

I have not been in communication with Louis at all, we spoke very briefly, and he wanted me to be ok with this bullying behavior so what he said is that it is a lose situation and I’m telling you it’s not ok, would you want a man talking like that to your mother/ wife/daughter.? It’s not ok, and I’m praying you were not taught that behavior that’s not and will never be ok.

April 11, 2024

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Employee Rating

Jason was awesome. He is knowledgeable and gave me good advices about the features you need with small kids. I came with my son and he made our visit nice and easy. I w More

by louise ouattara
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dela Cruz

Helpful
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Apr 12, 2024

Hall Honda Virginia Beach responded

Hello Louise, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Hall Honda Virginia Beach as your first choice for service!

January 31, 2024

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Priority Honda has great customer service. Jah specifically, has the best feedback that I’ve ever received from a customer service rep! Definitely plan on working with him in the future! More

by ballardjalen24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jah Hall

Helpful
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Feb 02, 2024

Hall Honda Virginia Beach responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 08, 2024

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Employee Rating

Harland and Tito were super helpful and efficient with my car being serviced! They informed me on everything happening and did it in a timely manner! More

by Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harland Roberts

Helpful
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Jan 10, 2024

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2023

Dealership Rating
Employee Rating

Dee Delaney greeted me when we arrived at the service arrival. We told her what we were thinking the car needed and she directed us to Tito. They were both friendly and professional in helping us underst More

by Anjy D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Delaney

Helpful
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Dec 29, 2023

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 20, 2023

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Employee Rating

Fast,efficient,friendly,funny,understanding,straight forward,Driven,helping,willing,patient,knowledgeable,caring, supportive , mindful More

by Jeanlouisnasir876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Freeman, Steve Swift, Jah Hall

Helpful
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Dec 22, 2023

Hall Honda Virginia Beach responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 19, 2023

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Employee Rating

Jay is very welcoming. He was very helpful and patient. Thank you for your time and making the process easy. More

by Ashley Parson
Recommend Dealer
Yes

Other Employees Tagged: Richard Barrera, Lawrence Bright, Jay Edghill

Helpful
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Dec 20, 2023

Hall Honda Virginia Beach responded

Hi Ashley, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Dealership Rating
Employee Rating

Antoine he’s a good man and you help me I have old car he help me to change it to the new car and I love the new car. Thank you for your help. You are the best. More

by Mohamed alhodais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Barrera, Harland Roberts, Anas Rai, Rahim Farhane , Antoine Torrence, Cedric Walters

Helpful
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Oct 30, 2023

Hall Honda Virginia Beach responded

Hi Mohamed, we're happy you found our staff to be so supportive during your experience here at Hall Honda Virginia Beach. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2023

Dealership Rating
Employee Rating

Jay was incredible. He was profession as l and patient with the process. He knows his stuff. I'd rate him an A-1 Hall Honda Salesman. More

by melvap1
Recommend Dealer
Yes

Other Employees Tagged: Keegan Meincke, Fernando Morales, Jay Edghill

Helpful
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Oct 31, 2023

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Oct 31, 2023

melvap1 responded

You are welcome. Jay is knowledgeable and personable yet professional. Thoroughly enjoyed the process

September 29, 2023

Dealership Rating
Employee Rating

Jay Edghill was incredible, very professional and friendly. Took time to explain everything. Best sales service! More

by gfleidig
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Bright, Jay Edghill, Matt Braswell

Helpful
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Oct 02, 2023

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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