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Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills

Tim Kellar

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
154 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

21 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

Specialties & Trainings

Sales, Finance, Service

4.8

154 Reviews

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154 Reviews of Tim Kellar

September 15, 2025

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Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez, Tristian Rivas

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 06, 2025

Dealership Rating
Employee Rating

I made an appointment that was not available when I got there. I feel I was just put as a work in, which made me wait a long time. More

by corlyntobin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin

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Sep 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we appreciate you taking the time to leave us a rating and provide feedback. We're glad your visit was mostly positive, but apologize for the wait. Please feel free to contact us to discuss how we can improve for next time.

August 22, 2025

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Employee Rating

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

June 03, 2025

Dealership Rating
Employee Rating

Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Rhett Valentine, Richard Sanchez, Issac Moya, Angel Flores, Scott Gerlikoviski

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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 11, 2025

Dealership Rating
Employee Rating

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

Dealership Rating
Employee Rating

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

April 07, 2025

Dealership Rating
Employee Rating

Great experience as always. I hate I can not just say that in less than 15 words More

by david.scott3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your review perfectly sums up our commitment to service, David—thank you for capturing the essence of what we do! We’re delighted you had a great experience every time you visit. Your support inspires us to continue making every interaction count.

April 02, 2025

Dealership Rating
Employee Rating

Service was great. My experience has always been pleasant when visiting the dealership. Hoping to continue this great relationship. More

by Lurey1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Nume Chantharowong , Thomas Crean

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Apr 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and kind words about our service! We’re honored to have built a relationship that makes each visit a pleasant experience. We look forward to serving you with the same dedication in the years ahead and make sure to check out our coffee and beverage bar during your next service visit.

March 28, 2025

Dealership Rating
Employee Rating

Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

Dealership Rating
Employee Rating

Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

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