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Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills

Tim Kellar

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
158 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

21 yrs, 10 mos

Industry Experience

21 yrs, 10 mos

Specialties & Trainings

Sales, Finance, Service

4.8

158 Reviews

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158 Reviews of Tim Kellar

December 02, 2025

Dealership Rating
Employee Rating

excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 25, 2025

Dealership Rating
Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Mario Vasquez, Angel Flores, Scott Gerlikoviski

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Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 14, 2025

Dealership Rating
Employee Rating

It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

October 30, 2025

Dealership Rating
Employee Rating

Clean, nice salesman. No pressure to buy. Up front answers to questions. Would buy again. More

by rlkaveritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Michael Lindley, Nate Franklin, Angel Flores, Scott Gerlikoviski, Macon Huntsinger, Katie Kim, Nicholas Craddock, Justin Ford

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Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s frightfully rare to have such a smooth experience, and we’re glad you did! Thanks for the kind words, and we’d love to see you again when it’s time for another spook-tacular deal.

September 15, 2025

Dealership Rating
Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Rhett Valentine, Richard Sanchez, Tristian Rivas

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Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 06, 2025

Dealership Rating
Employee Rating

I made an appointment that was not available when I got there. I feel I was just put as a work in, which made me wait a long time. More

by corlyntobin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin

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Sep 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we appreciate you taking the time to leave us a rating and provide feedback. We're glad your visit was mostly positive, but apologize for the wait. Please feel free to contact us to discuss how we can improve for next time.

August 22, 2025

Dealership Rating
Employee Rating

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

June 03, 2025

Dealership Rating
Employee Rating

Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Rhett Valentine, Richard Sanchez, Issac Moya, Angel Flores, Scott Gerlikoviski

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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 11, 2025

Dealership Rating
Employee Rating

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

Dealership Rating
Employee Rating

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

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