Todd Feuerhaken
Todd Feuerhaken at Autohaus BMW
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Todd Feuerhaken | Page 5

Service Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
54 Reviews

Dealership Experience

11 yrs

4.9

54 Reviews

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54 Reviews of Todd Feuerhaken

December 31, 2022

Dealership Rating
Employee Rating

Excellent service! Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. More

by mbeebe500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 09, 2022

Dealership Rating
Employee Rating

My car needed some warranty work done and was in the Autohaus shop for nearly 2 weeks. They went out of their way to accommodate me during this time. They did an excellent job fixing my car and return More

by MDN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Todd is one of the best! Thank you for choosing Autohaus!

December 07, 2022

Dealership Rating
Employee Rating

Todd and Chris went out of their way to ensure my experience was perfect. Can’t say thanks enough!!! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem , Kyle Rowland

Dec 13, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 18, 2022

Dealership Rating
Employee Rating

Brittany was amazing, couldn’t ask for a better Service Advisor. Mike also helped load the tires into the back of my X5 M and really went above and beyond to help. Both should be given a raise and a day of More

by Taylor Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer , Mike Crader, Brittany

Dec 01, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 08, 2022

Dealership Rating
Employee Rating

Wonderfully professional and efficient team at Autohaus! No one wants to get their car serviced but I always look forward to meeting with the Autohaus employees More

by Youknowwho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

September 29, 2022

Dealership Rating
Employee Rating

Was very professional , car was given back to us on time and in perfect condition More

by Rimperiale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Crader

Oct 13, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 17, 2022

Dealership Rating
Employee Rating

Clean, professional, knowledgeable, comfortable, friendly, all around good welcoming place of business and service area. Recommend all BMW owners to check them out. More

by GrayFox247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson , Brett Midgley, Kyle Rowland

Sep 21, 2022

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Sep 21, 2022

GrayFox247 responded

No problem, I enjoyed the experience at your location.

August 06, 2022

Dealership Rating
Employee Rating

Excellent experience. Everyone was kind, helpful, and responsive from before, during, and even after my new car purchase! I love my new car! More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett, Brad Mares , DeAnna Gossman

Aug 09, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

April 22, 2022

Dealership Rating
Employee Rating

They forgot to wash the mats in my car but everyone is super. Nice and polite at the dealership and I love my car More

by petals913@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Patti Kupfer, Steve Emerson , Mike Crader, David Prost

Apr 22, 2022

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

April 11, 2022

Dealership Rating
Employee Rating

Autohaus did a great job servicing my 2017 X3. Staff is friendly and helpful. I will definitely be back. More

by reallyitsryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

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