Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther | Page 17

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Tom Lowther

September 22, 2023

Dealership Rating
Employee Rating

I got there a little late and the still got me in a short time More

by ROGGINATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 22, 2023

Dealership Rating
Employee Rating

Service is so good I returned for my recommended services. 15 words minimum huh, A B C D E F G, H I J K LMNOPQ, R S T U V, W X Y Z. I mean, I'm a returning customer, I don't know what else to say. More

by touaxiong74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Sep 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 21, 2023

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Josh and the entire service team were very helpful. This is the only place that I get my vehicle serviced! More

by jennymurphy27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2023

Dealership Rating
Employee Rating

He was amazing and so helpful with my vehicle maintenance. Oil change was quick and done great More

by MOUAPHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 20, 2023

Dealership Rating
Employee Rating

It’s always a pleasant experience at the metro mall location. Wonderful staff members . My wait time a bit but I will always come to this location. More

by NTHOMPS0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 19, 2023

Dealership Rating
Employee Rating

Car couldn’t pass emissions after I bought it. Dealership inspected and covered repairs for it to pass emissions. More

by alyciamariejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Heiser Toyota responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

September 18, 2023

Dealership Rating
Employee Rating

Good place to that your car for repair. Customer service was also great too. Good job More

by HOUAVANG20032003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

Dealership Rating
Employee Rating

I really like dealership I believe they know what they know I have a Toyota Avalon and I never felt mean when I went there to get it get something done to him. I try other mechanics and every time I come More

by CAMIXO7488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

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Employee Rating

The service experience was quick and easy. I’ll be going back for sure the next time I need maintenance. More

by ALISON.DIRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

Dealership Rating
Employee Rating

Waiting area is clean, comfortable, and drinks are complimentary. Dealer was up front about any additional items needed. More

by CGHABAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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