Tom Portee | Page 112

Excellent Experience with Incredibly Supportive Employees Throughout my life, I have driven primarily large luxury rear wheel drive cars (Lincoln, Cadillac, etc.). After last winter, I finally decided to gi Throughout my life, I have driven primarily large luxury rear wheel drive cars (Lincoln, Cadillac, etc.). After last winter, I finally decided to give up my Town Car for an all wheel drive car. After doing much research (Consumer Reports, Car & Driver, etc.), I was amazed at the accolades which the Subaru products were receiving. I went to "Liberty Subaru" because of its proximity to my home. I had already test driven about twenty other brands, but felt I should give Subaru a try. My initial contact was with David Finkel. He was patient, knowledgeable and honest. He encouraged me to take my time and find a car I really liked. There was absolutely no pressure to make a sale. He was always available for questions via phone, e-mail or in person. When I met with Tom Portee to discuss the financial arrangements, I encountered the same friendly attitude. He was completely willing to help in any way he could. Before driving off in my new Subaru Outback, Steve Klein spent close to an hour with me explaining the various technical aspects of the car. Since the car I was turning in was a 2004, he had his work cut out for him. Although I am computer literate, there was much to learn. All three contacts I had at the dealership extended themselves past the purchase, offering me any help I might need in the future. I have the feeling I may have found the dealership for all my future cars and I would recommend "Liberty Subaru" highly to anyone. Ed FItzgerald More

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Bought a 2015 Outback I learned of Liberty Subaru via the internet and then TrueCar.com - from the moment I solicited internet offers, Steve Klein was immediately responsiv I learned of Liberty Subaru via the internet and then TrueCar.com - from the moment I solicited internet offers, Steve Klein was immediately responsive and professional. I had a very positive buying experience at Liberty - I was treated like an educated consumer throughout the process, from initial inquiry to my delivery date. As a result, I will recommend Liberty Subaru to others without reservation... More

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Easy Choice I love Subaru cars so choosing a the make of my next car was easy. I bought my previous car at this dealership and loved it (Alex Welch sold me the ca I love Subaru cars so choosing a the make of my next car was easy. I bought my previous car at this dealership and loved it (Alex Welch sold me the car and it was a great experience - it was my first car!) and the service, so getting the next car at Liberty was another easy choice. No high pressure and I honestly felt like Steve was really trying to help me, he was very patient with me considering how indecisive I was (sorry!!). I honestly have no complaints and I know that my next car will also come from Liberty Subaru! :-) More

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Excellent experience From our initial meeting with Dave through the discussion of various models and options and meeting with Tom in finance, our experience was first clas From our initial meeting with Dave through the discussion of various models and options and meeting with Tom in finance, our experience was first class. We highly recommend Liberty Subaru, Emerson, NJ, for their outstanding service. More

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Best Auto Purchase Experience of My Life I first called about an Outback I saw on-line. I spoke with Steve Klein who promptly answered my questions about the car. I visited the dealership I first called about an Outback I saw on-line. I spoke with Steve Klein who promptly answered my questions about the car. I visited the dealership and worked with David Finkel. I found another Outback I was interested in. Took that for a ride. David answered all my questions without any sales pressure. I made an offer on the car which was accepted. David, Tom Portee, and Henry Dobson were spectacular in how quickly they were able to arrange financing and take care of the DMV issues. I received a great rate, signed all the papers, and rolled off the lot a very, very happy customer. Everyone was friendly, polite, and knowledgeable. I would absolutely recommend Liberty Subaru to anyone. I will definitely return for my next Subaru. More

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one of the best dealership expriences After being kicked off of All-American Ford's lot (Hackensack, NJ) for looking without a sales person at 12:00 in the afternoon, I decided to stop by After being kicked off of All-American Ford's lot (Hackensack, NJ) for looking without a sales person at 12:00 in the afternoon, I decided to stop by Liberty Subaru (Emerson, NJ), after work. it was late 7:45PM almost closing time but I walked around and looked at their inventory. I noticed they had cars in the back of their building so I went in and asked if I could look at cars, the salesman there said of course you don't need to ask! So 5min to closing they let me look around not even rushing me! The next day I went back was not harassed or bothered, I asked for a salesman and was quickly helped by a nice salesman. He listened to what car I wanted and amount I wanted to spend, he got just that, NOT what he wanted me to buy or spend (like other places)... The whole finance process went very smooth and fast! NO add-ons , No extra keys for life , no bull crap about extended warranties, no window etching NOTHING!! Yes this place is a stand up place where they give you what you want and nothing else... Highly recommend it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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David Finkel, a customer friendly car dealer. Shopping and buying a car at Liberty Subaru was easily accomplished with help from David. David was a "non-pushy" car salesman, but was attentive and Shopping and buying a car at Liberty Subaru was easily accomplished with help from David. David was a "non-pushy" car salesman, but was attentive and there to ask questions when needed. We ended up purchasing a Subaru 2011 Forester. David Finkel followed up with us after the purchase by walking us through the features of the car and was so polite, right up to minute we drove off the car lot with our Subaru. It was really a joy having a salesman as good as that! Thank you!:) Lynn S~ More

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Very Happy My purchase went smoothly because Tom Portee had everything done in advance. He was professional, organized, thorough, extremely helpful, and a del My purchase went smoothly because Tom Portee had everything done in advance. He was professional, organized, thorough, extremely helpful, and a delight to work with. He gave me all the different rates for all the warranties and explained all my choices. He went out of his way to get a good interest rate. He made sure before he went on vacation to "do the deal." I am very happy with the way he conducts himself and the way I was treated. Lastly I would like to say, I walked away really liking the man.... and the dealership. More

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Buying a Subaru Forester This is my first Subaru. Alex and Tom made my experience as easy and uncomplicated as possible. I will return for my next Subaru. Yes, you have a con This is my first Subaru. Alex and Tom made my experience as easy and uncomplicated as possible. I will return for my next Subaru. Yes, you have a convert to Subaru.. Thank you for your patience, knowledge and courteousness. I am very happy driving my Forester. More

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2015 Forester The overall buying experience was very professional and courteous - much more so than some other dealerships we visited in the area. Jeff was wiling The overall buying experience was very professional and courteous - much more so than some other dealerships we visited in the area. Jeff was wiling to work with us to figure out which trim line made the most sense for us. I even called around to other Subaru dealerships in north Jersey to try to see if they could beat the price Liberty offered us, and we didn't have any luck. Definitely recommend this dealership! More

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