Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Tom Vick
Refer Me
Tom Vick | Page 2
Service Advisor
South Oak Dodge Chrysler Jeep
4550 W. Lincoln Hwy
Matteson, IL 60443
88 Reviews
88 Reviews
Write a Review
88 Reviews of Tom Vick
April 10, 2019
Dawn's jeep. Had some issues with Dawn's jeep and they did a fine job addressing all of them. Happy wife, happy life. Thanks, I usually don't like to bring my vehi Had some issues with Dawn's jeep and they did a fine job addressing all of them. Happy wife, happy life. Thanks, I usually don't like to bring my vehicles to dealerships, but in this case, I'm glad I did. More
by Pete277
Verified Customer
Helpful 
April 10, 2019
Great service.Tom kept me up to date. Very knowledgeable. Service was great. It took half of a day but it was an extensive break repair. Tom was quick to inform me of the problem and the estimate. Very satisf Service was great. It took half of a day but it was an extensive break repair. Tom was quick to inform me of the problem and the estimate. Very satisfied. More
by wjupiter
April 05, 2019
Sales are great service is not Brought in my jeep for service the first time they had it for two weeks andforgot to service two things. Brought it in to get repaired a second time Brought in my jeep for service the first time they had it for two weeks andforgot to service two things. Brought it in to get repaired a second time they had it for 10 days it has been over a month now and I’m still waiting for parts.they also installed the wrong parts ( they will work but not the best choice) instead of calling me to tell me that they just installed them anyway. More
by Unhappy
Other Employees Tagged: Joe Bennish
April 04, 2019
Great customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never makes us wait long. More
by LMRTCH
March 30, 2019
Oil change Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else More
by Mary lynn
March 29, 2019
Excellent Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall exp Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall experience was good. More
by JTHURMONDJR
March 29, 2019
Waste of time I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought t I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought they were finished, but they hadn’t started any work on my car. It took over 3 hours to confirm that the strut is leaking, but the part wasn’t in stock. I’m not sure what the point of an appointment is if it takes over 3 hours to confirm what I already told them and they didn’t have the part even though they knew that what I was coming in for. Their quote was also $400 more than my local mechanic. I won’t be back. More
by Disappointed customer
March 29, 2019
Service Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. More
by KARLY18
March 29, 2019
Worth the wait I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your loc I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your location was closer to my home i would bring my car to you all the time. More
by Darrylduf
March 28, 2019
Car wash I think when someone spends $1700.00 to have their car fixed, the least you can do is wash it. Its the little things that can make a big difference I think when someone spends $1700.00 to have their car fixed, the least you can do is wash it. Its the little things that can make a big difference More
by Camogirl328
Other Employees Tagged: Amy Henderson
Dealership Inventory (314 Vehicles)
