Tom Vick | Page 3

Outstanding Sevice I must say Bobby, Ryan, Tom are outstanding! An absolute pleasure to deal with and they represent your organization in the most customer service po I must say Bobby, Ryan, Tom are outstanding! An absolute pleasure to deal with and they represent your organization in the most customer service positive way. Cannot stress enough their professional and friendly demeanor in explaining my options for purchasing my new 2019 Jeep Cherokee!! In reality the whole team was wonderful. Jim Costello also is incredible in his experience and customer service. I will recommend to everyone!! Thanks More

by KATOEOXER Verified Customer Verified Customer

Helpful 0

Report | Print

Accommodated Service Need on Short Notice I had to bring my vehicle in on short notice and they got me in. Even though I had to leave my vehicle, they set me up with a loaner vehicle--same mak I had to bring my vehicle in on short notice and they got me in. Even though I had to leave my vehicle, they set me up with a loaner vehicle--same make/model as my vehicle)--which was such a relief, and so appreciated. More

by Mskats Verified Customer Verified Customer

Helpful 0

Report | Print

Service: Oil Change Very happy with the service department and the completion of an oil change in my Jeep. I took advantage of buying 2 oil changes, it’s a great deal! Very happy with the service department and the completion of an oil change in my Jeep. I took advantage of buying 2 oil changes, it’s a great deal! More

by MELISSA.MOLLETT Verified Customer Verified Customer

Helpful 0

Report | Print

Great service experience! Service was done in a fast and timely manner! Every person in the service department is friendly and professional! Never have a problem with the servi Service was done in a fast and timely manner! Every person in the service department is friendly and professional! Never have a problem with the service department. More

by Jeep Verified Customer Verified Customer

Helpful 0

Report | Print

Great I called on Saturday afternoon I brought my car in Monday morning and was repaired and ready to pick up by 4:00 Monday afternoon I called on Saturday afternoon I brought my car in Monday morning and was repaired and ready to pick up by 4:00 Monday afternoon More

by Dannylynn Verified Customer Verified Customer

Helpful 0

Report | Print

Under promise, Over deliver The service department was neat and clean, always a good sign. When people care about their workspace it reflects pride. Everyone there was cordial The service department was neat and clean, always a good sign. When people care about their workspace it reflects pride. Everyone there was cordial and professional. But moreover, did the job on my car perfectly, and quicker than promised. Highly recommend. More

by Bill Verified Customer Verified Customer

Helpful 1

Report | Print

Very disappointed I'm hoping it was just a bad day and not the new norm. After bringing my vehicle in for and oil change, the safety inspection was marked completed b I'm hoping it was just a bad day and not the new norm. After bringing my vehicle in for and oil change, the safety inspection was marked completed but no report. Change oil alert still on after the oil change. Cashier staff did not know who the service manager was. So very disappointed More

by Sadgal Verified Customer Verified Customer

Helpful 0

Report | Print

Happy customer Tom /jamie once again got me in and out , I got pick up on time and my vehicle was wash , thks keep the good work up guys , south oak rock Tom /jamie once again got me in and out , I got pick up on time and my vehicle was wash , thks keep the good work up guys , south oak rock More

by rnoel32 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome, Professional, Delivers as Promised My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car service My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car serviced at a dealership until NOW. I am an owner of 23 months and for the first tine in my life, I will only go to them, my dealer. Needless to say, I am a VERY satisfied customer. I love their professionalism, their accuracy, the level of information they provide, and their timeliness. I could not be happier. More

by alshaw09 Verified Customer Verified Customer

Helpful 0

Report | Print

A one service Best service i can ask for from a customer, thks too Jamie/Tom always make me feel appreciate, I been too other dealerships but south oak top all in q Best service i can ask for from a customer, thks too Jamie/Tom always make me feel appreciate, I been too other dealerships but south oak top all in quality services, I will be purchasing my next truck they More

by rnoel32 Verified Customer Verified Customer

Helpful 0

Report | Print