Tony Pagano
Tony Pagano at Plaza Lincoln
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Tony Pagano | Page 18

General Sales Manager

Plaza Lincoln

8925 US Hwy 441
Leesburg, FL 34788

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4.7
185 Reviews

Dealership Experience

25 yrs, 4 mos

Industry Experience

25 yrs, 4 mos

4.7

185 Reviews

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185 Reviews of Tony Pagano

December 28, 2020

Dealership Rating
Employee Rating

The management spent time with me to select the type of auto that fit my financial and auto needs. Tony Pagano is the greatest and has the patience of a saint. The entire staff was great. More

by RETIREDNPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Mccarty

December 25, 2020

Dealership Rating
Employee Rating

I have been in contact with Erica for the past week. I called regarding buying my wife a Car for Christmas. She was very helpful! More

by gary87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bitzer

December 22, 2020

Dealership Rating
Employee Rating

Fantastic service I will never go to another dealership! Everyone from top down treated me with the upmost respect and I was able to get in and out of the dealership with a new truck in under a hour! More

by BSTARKEY86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2020

Dealership Rating
Employee Rating

Same as Steph should of looked at her review I called and asked to speak with the Manager of the dealership got transferred to Tony the Gm talked to him about a price agreed with the price over the phone and More

by Jackw0314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 15, 2020

Plaza Lincoln responded

I apologize for the misunderstanding, but you did not tell us you planned to drive up the next day, did not leave a deposit to hold the vehicle, nor did you return the application we sent. If any of these had happened, we would have gladly held the vehicle for you.

December 14, 2020

Dealership Rating
Employee Rating

Sheritta was great to work with in finding our new Corsair. She was knowledgeable about the vehicle options and helpful in matching our requirements. She was patient with us and never pushy. I’d defi More

by Jeffbgreen50
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheritta Smith , John Bach in finance.- 5 stars

December 04, 2020

Dealership Rating
Employee Rating

Sales person was easy to deal with. I wanted the vehicle so I could have negotiated harder. In the end the price for the vehicle and trade in could have been better but he works for the dealership not me. H More

by CMANGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bitzer , Gaige

November 27, 2020

Dealership Rating
Employee Rating

Excellent service, I load tested my battery on my 2016 MKX. Found a week cell, after loading with my carbon pile to 9.6 Volts the reading fell to 6.1 Volts as battery end of test defective battery. Wi More

by JUDYO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robby Torrence

November 25, 2020

Dealership Rating
Employee Rating

We are very pleased with our recent lease of the new 2020 Lincoln Corsair! We are also pleased with our salesman Scott McCarty! He was very courteous and helpful and worked with us to get us the best deal p More

by appraiserjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Stone, Scott Mccarty , Rob Juno

November 10, 2020

Dealership Rating
Employee Rating

Sheritta was very professional and friendly.She gave me Sheritta was very professional and friendly. She gave me a fair deal and walked me through the entire process. When you are shopping. Ask for Sherit More

by GERRYDILLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheritta Smith , Robby Torrence

November 08, 2020

Dealership Rating
Employee Rating

Manager Tony Pagano very lackadaisical. My car was not ready for pickup when scheduled ,the detailing was poorly done and to Mr. Pagano it was no big deal. Well to me it was! I travel 40 minutes to get to More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mitchel Smith was my salesperson. While he is a terrific young man he is not very detail oriented and could probably benefit from further training.

Nov 09, 2020

Plaza Lincoln responded

I appreciate the feedback. I prefer to be very calm when handling customer issues (despite being very upset on the inside) and I apologize if this made you feel I didn't care. Hopefully the re-detailing of the vehicle is to your satisfaction, and please contact me directly if there is anything else we can assist with. -Tony

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