Tracy Barkus
Tracy Barkus at Southern Kia Mitsubishi Virginia Beach
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Tracy Barkus | Page 4

Service Advisor

Southern Kia Mitsubishi Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.2
100 Reviews
4.2

100 Reviews

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100 Reviews of Tracy Barkus

August 01, 2024

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Employee Rating

It took a while to get my car, but I'm glad with how much time they put into repairing my car. More

by waterstar230
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Recommend Dealer
Yes

August 01, 2024

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Dealership canceled on me the Friday before. After I waited two month for my appointment. Rescheduled me for the following week. Dropped car off at 7am and they called me at 3:30pm to tell me th More

by allenover5964
Service Price Transparency
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Recommend Dealer
No

July 30, 2024

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I went for a 8000 maintenance/service. Which meant oil change, levels checks, tire rotation. I was there for 2 hrs or so, which I understand. I was charged for a tire rotation that didn’t More

by kbcaison2005
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Recommend Dealer
No

July 11, 2024

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We will never come back. for service there. Unsatisfied customer. Lost our parts and never would call us and keep us up to date. More

by TDOHERTY654
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Recommend Dealer
No
Jul 11, 2024

Southern Kia Mitsubishi Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 04, 2024

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Service is bad didn’t fix my problem-stayed all day 15 . Not able to reschedule because the computers are down More

by Lacy
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 08, 2024

Southern Kia Mitsubishi Virginia Beach responded

Lacy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2024

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Employee Rating

Purchased vehicle here so I come for the free oil change and the mechanics know the car More

by DPALMER_3
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

Jul 02, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 24, 2024

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The service was exceptional and the employees made my experience very well. They tried to accommodate my schedule as best as possible. More

by tasher757
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Workmanship
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Recommend Dealer
Yes
Jun 25, 2024

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2024

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Employee Rating

I was treated with respect and make everything went perfect . I did not make a mistake by buying a car from kia. More

by DIANASMITH0
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Recommend Dealer
Yes
Jun 25, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2024

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Employee Rating

Great service, great representatives, and an outstanding customer waiting area. More directions to the service area would help. More

by WAYNESWORLD1961
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 18, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

Dealership Rating
Employee Rating

Staff is always friendly and professional. Work is completed in a timely manner. Additional/optional work is offered but not pressured. More

by MELBROWN900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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