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Vanessa Harris
Refer Me
908 Reviews
Dealership Experience
6 yrs, 11 mos
Languages Spoken
Cambodian
Croatian
908 Reviews
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908 Reviews of Vanessa Harris
August 06, 2018
My Acura Service I am pleased with the service I received at the Courtesy Acura, South Broadway. My consultant was nice and took time to listen to my needs and explain I am pleased with the service I received at the Courtesy Acura, South Broadway. My consultant was nice and took time to listen to my needs and explained the procedures and protocols. I had a pleasant experience. More
by ANKURKAUL1
Verified Customer
Helpful 
August 06, 2018
Friendly and Professional Team Always courteous and professional. I trust that when they say the service will be complete that it will be. Loaner cars are always appreciated! Satff Always courteous and professional. I trust that when they say the service will be complete that it will be. Loaner cars are always appreciated! Satff is always friendly. More
by miferrei
August 02, 2018
Pleasure to work with. Everyone we worked with was professional, knowledgeable, and courteous....from test driving the 2019 RDX, taking our order for the vehicle, updating u Everyone we worked with was professional, knowledgeable, and courteous....from test driving the 2019 RDX, taking our order for the vehicle, updating us on the status of delivery, actual delivery, paperwork, and going over the systems operation of the auto. More
by DCLOOTIE
Other Employees Tagged: Rick Armijo, Sean Wardrope, Jim O'Connell , Caitlin Almazan, Don Behrens
August 02, 2018
Oil change I was waiting for my vehicle and could see my car was done. I had to go into the rep to get it instead of her coming to me. I waited for 10 minuets fo I was waiting for my vehicle and could see my car was done. I had to go into the rep to get it instead of her coming to me. I waited for 10 minuets for her to come and get me before I went to her. More
by douglf
August 01, 2018
Disappointed with response to need for emergency service Car would not start after driving away from home. Called for tow (AAA) told no loaners available for 3 days (!) offered shuttle. AAA technician discov Car would not start after driving away from home. Called for tow (AAA) told no loaners available for 3 days (!) offered shuttle. AAA technician discovered badly corroded battery contacts. There was not enough contact available to charge the battery. My vehicle had been serviced (oil change, brake fluid flush, tire rotation, alignment, "safety check") 3 weeks ago. One of the service reps (Chris) told me that the battery connections 'should have been checked as part of the safety check when serviced'; the other one (Vanessa) said, "we don't routinely do that"!. Vanessa told me that there was no sign of corrosion and that everything tested fine - ignoring the fact that the AAA technician had cleaned all of the corrosion off the battery posts less than an hour before! I am deeply disappointed that driver safety is seemingly of so little concern to the Service Department at Courtesy Acura. I was fortunate that I was stranded in a safe place in broad daylight. More
by Nancy
Other Employees Tagged: Chris Smith
July 31, 2018
Great Job! As always the maintenance work was done quickly, efficiently, and at a fair price. Vanessa kept me in the loop on all matters. I was able to wait w As always the maintenance work was done quickly, efficiently, and at a fair price. Vanessa kept me in the loop on all matters. I was able to wait while the work was done and the great waiting area allowed me to pass the time effectively. More
by LIEBERS
July 30, 2018
What service should be With the death of customer service it was so refreshing and comforting to find it at Acura! They treat you like your car is important to them just as With the death of customer service it was so refreshing and comforting to find it at Acura! They treat you like your car is important to them just as it is to you. Wonderful, personalized, patient, informative service. Just as it should be when you have a luxury car. More
by carriedaniels77
Other Employees Tagged: Randy Bennett
July 30, 2018
Time for brakes An inspection of the brakes after heating a rubbing sound revealed it was time for new front brakes. Connor was able to schedule the work and provide An inspection of the brakes after heating a rubbing sound revealed it was time for new front brakes. Connor was able to schedule the work and provide a loaner overnight. The work was completed as promised. I appreciate Connor's professionalism and assistance. We'll always drive across town for service at Courtesy. More
by STEVE W
Other Employees Tagged: Chris Smith, Connor Thomas
July 30, 2018
SATISFIED Prompt, friendly service and the use of a loaner gives you five stars. LOU synced my phone to my car which made me happy. Venessa was knowledge an Prompt, friendly service and the use of a loaner gives you five stars. LOU synced my phone to my car which made me happy. Venessa was knowledge and professional. More
by jimsprtel
July 24, 2018
Amazing service service department! I am so impressed with the service department at Courtesy Acura, I have bought 3 cars through them and survice my current Acura TL and MDX there. My I am so impressed with the service department at Courtesy Acura, I have bought 3 cars through them and survice my current Acura TL and MDX there. My MDX was having some issues and I was in Northern Wyoming, over 500 miles away. They immediately went above and beyond, had a loaner car delivered to my location and picked up my car. This was a pleasant surprise and not something expected. I will continue to purchase cars through this dealership as well as have my car serviced through them. I highly recommend them. More
by iloveacura
Other Employees Tagged: Connor Thomas
