Virgil Avery | Page 2
Floor Manager
Greenway Kia of Rivergate
1536 Gallatin Pike North
Madison, TN 37115
Dealership Experience
15 yrs, 1 mo
41 Reviews
Write a Review41 Reviews of Virgil Avery
May 16, 2021
Frederick Jackson has sold me three vehicles now from KIA. I receive great customer service from everyone at this dealership. I appreciate their professionalism and eagerness to put me in a vehicle that KIA. I receive great customer service from everyone at this dealership. I appreciate their professionalism and eagerness to put me in a vehicle that meets my needs. More
Other Employees Tagged: Kenenth "Mac" McFadden, Fredrick Jackson , Drue in Finance
April 21, 2021
Jim and Virgil made our car buying process super smooth and easy. Fair pricing and wonderful to work with!!! We could not be happier. Will definitely use this dealership for future purchases! and easy. Fair pricing and wonderful to work with!!! We could not be happier. Will definitely use this dealership for future purchases! More
Other Employees Tagged: Jim Galuzka, Timothy Jackson
March 23, 2021
We bought a used Kia Soul today from Greenway Kia of Rivergate. Our salesman, Virgil, was friendly, knowledgeable, and very professional. We did not go to the dealership with the intent of buying a ca Rivergate. Our salesman, Virgil, was friendly, knowledgeable, and very professional. We did not go to the dealership with the intent of buying a car, but after I drove the Kia Soul, l was sold! I LOVE, LOVE, LOVE this car! More
January 23, 2021
Awesome experience today by Virgil and Timothy. Whole thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you! thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you! More
Other Employees Tagged: Timothy Jackson
December 22, 2020
First I want to start off by saying our Sales rep was awesome, Virgil was friendly and helped us with great speed. We did know the exact car we wanted and knew how much we wanted to pay for it. Our probl awesome, Virgil was friendly and helped us with great speed. We did know the exact car we wanted and knew how much we wanted to pay for it. Our problem comes from the finance department. Granted we were in a little bit of a rush but it has been no excuse for having an additional $4 grand added to the cost of the car for a so called Warranty that we NEVER asked for. After calling back because for one the USB drive that was supposed to have ALL the paperwork only had a few disclosures on it so we didn't even get a chance to review the Sales paperwork once we got home after rushing to get our kids from school. So we had to call back a bout a week later because we had trusted them to have done everything legally, but noticed the extra 4000 in the loan when we got the login information. We then called and spoke to "Bubba" whom had us sign a form saying we wanted a refund for the Warranty we never asked for and he advised us that it was left on by Accident, they had put it on the sale in hope to get better financing. Which I feel is an illegal practice because We would have never accepted a sale that had something we didn't want. Now it has been almost 2 months since then and our finance company has claimed they have not received any money from this so called Warranty plan refund and we have not received any check in the mail. We are going round and round with the finance department and are to the point that we feel we have been taken advantage of and worry that we will be stuck paying for a warranty we didn't want because we cant afford to take legal action and are not even sure if we can take legal actions. All we can say is that if you do look to purchase a vehicle from this location to take your time not mater what and look over the sales document very very closely. I have read other reviews that have stated they found this mysterious Warranty tacked onto their purchase for which they never asked for as well. More
December 03, 2020
Very dishonest people when it come to warranties on your car! If something breaks on your car and you've only got five thousand miles on it plus it's a brand new carl then fix it. Don't come up with excuses car! If something breaks on your car and you've only got five thousand miles on it plus it's a brand new carl then fix it. Don't come up with excuses not to! More
Other Employees Tagged: Ulysses Butler, Kenenth "Mac" McFadden, Marcus Winkfield, Dwayne Matlock, Fredrick Jackson, Preston Britt, James Galuszka , Jim Galuzka, all of them
October 12, 2019
The first time I was able to get a new car. Salesmen worked with me so I could afford it I love this place! Pjf Salesmen worked with me so I could afford it I love this place! Pjf They worked with me so I could get low Pmts. And good insurance. More
Other Employees Tagged: Tim jackson
September 11, 2019
Good service. The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this deal The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this dealership for anyone looking to trade up. More
August 18, 2018
Never do business with them I received a phone call after 9 pm from a blocked number from this dealership wanting to talk to me about selling me a car. This is the second night I received a phone call after 9 pm from a blocked number from this dealership wanting to talk to me about selling me a car. This is the second night in a row they have called me this late. What kind of company calls people this late, the answer is a company that doesn't care about their customers. I will never buy a car from this dealership or recommend it to anyone I know. More
Other Employees Tagged: Ulysses Butler, Marcus Winkfield, Dwayne Matlock, Fredrick Jackson, Preston Britt , David Beasley, Jim Galuzka, Colt Mckinney, Dexter Welch
February 01, 2017
Timely Good service,friendly,helpful and price of service Good. Would recommend this dealer to friends and family.Mr.Virgil is awesome and is very helpful an Good service,friendly,helpful and price of service Good. Would recommend this dealer to friends and family.Mr.Virgil is awesome and is very helpful anytime I call and remembers his customers by name. More
Other Employees Tagged: Kenenth "Mac" McFadden