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Yovonne Felix

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Yovonne Felix | Page 37

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7

390 Reviews

Overview Reviews (390) Inventory (494)

Languages Spoken

Spanish

4.7

390 Reviews

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390 Reviews of Yovonne Felix

January 11, 2022

Dealership Rating

Employee Rating

Dropped off the vehicle and was ready when promised. No wait, no unexpected downtime, fast and always friendly. wait, no unexpected downtime, fast and always friendly. More

by loni0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Helpful 0

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Jan 11, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 07, 2022

Dealership Rating

Employee Rating

Good service, very professional, service is excellent,they are wonderful, thanks for making me feel like a valued customer excellent,they are wonderful, thanks for making me feel like a valued customer More

by yprojas1976

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Josue Galindo, Jim Domino, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Helpful 0

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Jan 07, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 07, 2022

Dealership Rating

Employee Rating

Everyone was super helpful and very nice! The service I received was like none other. received was like none other. More

by S.massena

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Josue Galindo, Jim Domino, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Helpful 0

Report | Print

Jan 08, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 06, 2022

Dealership Rating

Employee Rating

They are always prompt, accommodating, fair and friendly. East to schedule service and fast turn around time. East to schedule service and fast turn around time. More

by loni0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 06, 2022

Dealership Rating

Employee Rating

Amazing Service the best I have had in the 50 years I have owned vehicles Great people Diego, Edriz, Lenny & Yovani Thanks Again have owned vehicles Great people Diego, Edriz, Lenny & Yovani Thanks Again More

by cfamularo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lenny Bashford , Edriz S, Diego

Helpful 0

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Jan 06, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jan 06, 2022 -

cfamularo responded

I will be back on January 12th hopefully I will get the same Great Service

January 05, 2022

Dealership Rating

Employee Rating

El servicio muy bueno, eficaz, la atención que me brindaron supero mis expectativas, estoy agradecido con el servicio brindaron supero mis expectativas, estoy agradecido con el servicio More

by FELIXRIO9112

Verified Customer

Customer Service

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 05, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2022

Dealership Rating

Employee Rating

They took my car for more than a month and they didn’t fix the problem never gave me a loaner fix the problem never gave me a loaner More

by GERSONCAROMONA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Other Employees Tagged: Edriz S

Helpful 1

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Jan 05, 2022 -

Wayne Akers Ford responded

Thank you for the feedback, Gerson. We have included your information and feedback to our service leaders who would like to speak with you directly to discuss any unsatisfactory circumstances that may have transpired. Please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon. Be well.

January 05, 2022

Dealership Rating

Employee Rating

Amazing customer service and the service advisor are very helpful. I will always take my vehicle to Wayne Akers ford for maintenance. helpful. I will always take my vehicle to Wayne Akers ford for maintenance. More

by ISRAEL.MANUELPEDRO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Buchanan

Helpful 0

Report | Print

Jan 05, 2022 -

Wayne Akers Ford responded

January 05, 2022

Dealership Rating

Employee Rating

My service advisor was so accommodating and helpful…he went above and beyond and made sure i was able to get a spare set of keys for my sons truck by making calls eventhough the computers said it would be went above and beyond and made sure i was able to get a spare set of keys for my sons truck by making calls eventhough the computers said it would be back ordered u til sometime in January! More

by EMILYBYRD642

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 06, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 04, 2022

Dealership Rating

Employee Rating

I have been dealing with Wayne Akers Ford for 18 years. My late father bought his first Ford from them in 1980. My late father bought his first Ford from them in 1980. More

by BOB@S-I-INC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 04, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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Yovonne Felix | Page 37

Service Advisor

Wayne Akers Ford

390 Reviews of Yovonne Felix

Dealership Inventory (494 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.