Zaya Ochana | Page 6

Impressive Customer Service - Highly Recommend! This is the 2nd vehicle I have purchased with Zaya Ochana at Schaumburg Toyota. Zaya's professionalism, fairness and customer service are 2nd to none. This is the 2nd vehicle I have purchased with Zaya Ochana at Schaumburg Toyota. Zaya's professionalism, fairness and customer service are 2nd to none. I always know I will be treated well and will get a good deal. Thank you Zaya and Schaumburg Toyota! :-) More

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Best dealer ever I have bought several cars from this location and I bought them all from the best salesperson Zaya!! I bought my first car for him over 5 years ago a I have bought several cars from this location and I bought them all from the best salesperson Zaya!! I bought my first car for him over 5 years ago and he has earned all my business since. I recently bought a Highlander from him. They didn't have the model that I really wanted and he with the help of others were able to find my car and Zaya went to that dealership to pick it up. Zaya provides a seamless experience with no pressure to buy. I would call him a good friend because of the amount of cars we bought from him. He always seems to find a way to get me the best possible deal. He has earned my business and my family's business. Thanks to Zaya, Jonathon and CJ for all the help!!!!! More

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A "no pressure" sales experience. We just purchased our first Toyota....a 2015 Highlander. Our salesperson, Zaya Ochana, displayed professionalism, patience, and customer care during We just purchased our first Toyota....a 2015 Highlander. Our salesperson, Zaya Ochana, displayed professionalism, patience, and customer care during the entire sales process. Zaya took his time and explained everything about our SUV before, during, and after our purchase. Before we buy any vehicle, we always make sure that we have a dealer and sales team that we can trust. Schaumburg Toyota and Zaya have earned this trust. More

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Zaya was great to work with. Toyota Schaumburg was great to work with, my salesperson Zaya was upfront and worked hard to get me the best deal on a Toyota Highlander. Toyota Schaumburg was great to work with, my salesperson Zaya was upfront and worked hard to get me the best deal on a Toyota Highlander. More

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Great experience I was super nervous to have to buy a car with a wedding coming up and all of our bills but zaya and Isaac worked with us to find a nice Camry fully lo I was super nervous to have to buy a car with a wedding coming up and all of our bills but zaya and Isaac worked with us to find a nice Camry fully loaded in our budget. The experience was effortless and they made it wonderful. The customer service was exceptional. We have bought over 4 cars from them over the years and will keep coming back More

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Super Happy CJ and Zaya were more than friendly and very knowledgeable. Answerd all questions and made me feel comfortable. CJ worked his magic and helped me huge CJ and Zaya were more than friendly and very knowledgeable. Answerd all questions and made me feel comfortable. CJ worked his magic and helped me huge in trading in my old and putting me in brand new. Zaya was quick friendly and did not make me feel pressured. I would recommend this dealership and those two men to anyone. And Tom made the signing of the paperwork a breeze. :) More

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Very pleased with the customer service I worked with Zaya when purchasing a new car over this weekend. He is very well versed of their inventory and extremely helpful through out the proces I worked with Zaya when purchasing a new car over this weekend. He is very well versed of their inventory and extremely helpful through out the process. He had answers to all my questions and was very genuine. I found his customer service be outstanding and would recommend him to others. More

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Great experience! After 8 years it was time for a bigger car for my growing family, and Zaya and Joe made it a great experience. They were very thorough and helped me f After 8 years it was time for a bigger car for my growing family, and Zaya and Joe made it a great experience. They were very thorough and helped me find a car I love. They didn't try to force me into buying something I didn't want, instead they helped me find the perfect car for me and my family. I can't recommend this place, and them personally, enough! More

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First time Camry buyer I was looking to trade in my VW Passat, and I had visited several different dealerships. I was about ready to buy a Ford when my brother-in-law sugges I was looking to trade in my VW Passat, and I had visited several different dealerships. I was about ready to buy a Ford when my brother-in-law suggested that I check out Toyota; he's a big fan of the Camry. We went together to Schaumburg Toyota, and I bought a certified 2014 Camry the next day! Zaya Ochana, my salesman, was extremely helpful and pleasant, and not pushy. He knew that I had never owned a Toyota so he spent a lot of time explaining the different Camry models. In addition, Joe Janicki, my finance manager, made the whole financing experience pain-free and pleasant! Both Zaya and Joe were very professional and accommodating, and helped make my first experience at a Toyota dealership a great one. More

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awesome service I went to this dealership because I saw a 2009 Honda Civic I was interested in online. I first met with Joe Shoemaker, the Sales Manager and he referr I went to this dealership because I saw a 2009 Honda Civic I was interested in online. I first met with Joe Shoemaker, the Sales Manager and he referred me to Zaya Ochana, the Sales Rep. Both of these men could not have been friendlier, as they made me very comfortable from the start. I told them of my dilemma, my daughter is away at college and her car died. As it is a 20 year old car, it didn't make much sense to put more money into it. I told them I still owed $1500 on my girlfirends car, and we are a one income family so my bankroll was very limited. After we decided to buy the car, both men bent over back words to help me get this deal done, first by giving us great deal on the price, secondly by giving me financing options, and thirdly by staying within my budget. I would strongly recommend this dealership, and these two professionals for there truly amazing job. I have only driven Hondas for the last 23 years, however, after dealing with these two gentlemen, my next new purchase will be a Toyota from Schaumburg Toyota. More

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